Restaurant & Events Manager, Hotel du Vin

Malmaison Hotels; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent hotel brand in Birmingham is seeking a Restaurant & Event Manager to oversee Bistro and Events operations. The ideal candidate will possess leadership skills, a commitment to exceptional service, and experience in a busy restaurant environment. This role offers significant opportunities for career growth and development within the hospitality sector, along with a competitive benefits package including discounted stays and training programs.

Benefits

Heavily discounted Staff Room Rates

35% off meals

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Complimentary anniversary stays

Qualifications

• Experience in running a busy restaurant operation.
• Proven track record in managing events and operations.
• Exceptional organization skills and attention to detail.

Responsibilities

• Responsible for the smooth running of Bistro and Events.
• Lead and manage a team effectively.
• Achieve departmental budget and KPI objectives.

Skills

Leadership

Organizational skills

Communication

Customer service

Event management

Job description

Restaurant & Event Manager, Hotel du Vin

Now this is a role to sink your teeth into. Why not get paid for doing what you love, get loads of perks and benefits, learn new skills and make a career for life with Hotel Du Vin? As a full time, Restaurant and Events Manager, you will be responsible for the smooth running of our Bistro and Events Operation. Not any one day is the same! You will be a hands‑on leader, inquisitive about delivering an intuitive service, creating WOW and memorable experiences for our guests; primarily leading the Bistro and Events operations at the hotel from the front, efficiently managing our guest expectations, having established a meticulous sense of presence on the service floor alongside a team of Assistant Managers, Supervisors and Food & Beverage Assistants through effective communication, planning and engagement. You will be empowered with the accountability of achieving your departmental budgets and meeting the objectives of your KPI's, collaborating with other heads of department at the hotel and key stakeholders. Being responsible for self‑growth in our business, coaching for performance and supporting the career development of your team members with a progressive approach is paramount to us. You will be experienced in running a brand‑reputed busy restaurant operation and looking for a step into a hotel career, or already working within a hotel in a Restaurant or as an Events Operation Manager with exceptional organisation skills and an eye for detail managing the service delivery of Meetings and Private Events in volume, looking for more responsibility and challenges to prepare you for your next role.

Disability Confident

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall number of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Working Hours & Training

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into an F&B Manager position – we actively encourage internal development and progression – Onwards and upwards.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality starting from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 for getting your mates jobs!
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• A Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• Wagestream giving instant access to your pay as it's earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money already earned, learn easy tips to manage your money better and save direct from your salary.
• Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
• A proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Probationary Period Benefits

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPI's.
• Critical Illness cover.
• Life Assurance.

Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms across the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.