Restaurant Assistant Manager

The QHotels Collection; South Wonston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality group in South Wonston is seeking a Supervisor to lead their team in delivering outstanding guest experiences. You will be responsible for motivating team members, ensuring high service standards, and driving revenue through effective training and upselling. Ideal candidates will have previous supervisory experience in the hospitality sector and a passion for customer service. This role offers competitive perks including free health club membership and discounts across the group.

Benefits

Free health club membership

Discounts across the hospitality group

Support with training & professional qualifications

Employee Assistance Program

Free parking

Qualifications

• Previous experience in a supervisory role in hospitality.
• Ability to work in a quality service-oriented operation.
• Excellent team motivator and builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue opportunities through team training and upselling.
• Ensure all team members are well-trained on promotions.

Skills

Team leadership

Customer service

Knowledge of wines and spirits

Job description

Overview

Do you have a passion for providing an outstanding guest experience? Are you a strong leader who can help and motivate your team through a fast-paced environment?

Benefits

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Supervise and lead your team to deliver a high standard of guest experience. Working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Is this role for me?

• Previous experience in a supervisory role in a hospitality food & beverage department
• Ability to work in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.