Resource Scheduler

Corrigenda Group Limited; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A facilities management provider in the United Kingdom is seeking a Resource Scheduler to organise and prioritise work schedules for engineers. The incumbent will monitor maintenance tasks and ensure timely responses to client queries, effectively managing urgent issues. Ideal candidates will have excellent attention to detail and strong problem-solving skills. We offer competitive salary, learning opportunities, and a supportive work environment.

Benefits

Annual salary review

23 days holiday plus bank holidays

Employee assistance programme

Bupa Cashplan

Pension scheme enrolment

Refer a friend reward scheme

Qualifications

• Excellent attention to detail.
• Ability to prioritise and work under pressure.
• Confident and professional telephone manner.

Responsibilities

• Organising and prioritising work schedules for engineers/sub-contractors.
• Monitoring and assigning urgent reactive maintenance tasks.
• Managing WIP to ensure tasks are completed in accordance with client SLAs.

Skills

Attention to detail

Problem-solving

Decision-making skills

Microsoft Word skills

Microsoft Excel skills

Communication skills

Job description

Resource Scheduler

FULL TIME – 40 HOURS
Salary: Competitive (Subject to knowledge and experience)
Location: Segensworth
Reporting to: Scheduling Supervisor

About Corrigenda Ltd

Corrigenda is a trusted provider of facilities management and building maintenance services across the South of England. With a strong reputation for reliability, quality, and personal service, we’ve proudly supported public and private sector clients for over two decades.

As part of the Apleona Group, a leading European real estate and facility management organisation, we combine local expertise with the strength and innovation of a major international group. This partnership enhances our ability to deliver smarter, more sustainable solutions, while staying true to our core values of professionalism, respect, and long-term commitment.

Joining Corrigenda means becoming part of a team that values traditional craftsmanship, invests in its people, and looks ahead to a bright, innovative future in facilities management.

Job Summary

This role involves organising and prioritising work schedules for engineers/sub-contractors and monitoring the progression of those works. The resource scheduler will ensure that calls and queries are responded to within a timely manner and meet client SLAs and expectations. The resource scheduler is the first point of call to resolve urgent issues/scenarios that may arise whilst remaining calm and professional.

Key Responsibilities Include (but not limited to):

• Scheduling reactive maintenance tasks and quoted works to be completed.
• Monitoring and assigning urgent reactive maintenance tasks, ensuring they are attended to in line with client SLAs and expectations.
• Answering inbound calls and updating jobs on the CAFM system.
• Raising purchase orders for materials and subcontractors.
• Managing WIP to ensure reactive maintenance tasks are progressed and completed in accordance with client SLAs.
• Updating work-in-progress (WIP) reports on a weekly basis to ensure they are kept up to date for reporting to the client.
• Liaising with technical managers, client relationship managers and engineers to ensure reactive maintenance tasks are completed in accordance with client SLAs.
• Liaising with external contractors to attend site and provide updates on work in progress.
• Scheduling engineer resources in an efficient geographical method.
• Ensuring only appropriately qualified or experienced staff carry out allocated services safely and to standard.
• Performing daily “housekeeping” of the CAFM system, including checking for unassigned tasks and chasing up late paperwork.
• Carrying out any other tasks within capabilities, as instructed by the line manager.

Knowledge, Experience and Skills

• Excellent attention to detail.
• Ability to prioritise and work under pressure.
• Excellent problem-solving and decision-making skills.
• IT literate with strong Microsoft Word and Excel skills and knowledge.
• Ability to work as part of a small team and as an independent contributor.
• Confident and professional telephone manner.
• Excellent written and verbal communication skills.
• Excellent listening and questioning skills.

Package

• Competitive salary.
• Annual salary review.
• 23 days holiday plus bank holidays.
• Extensive learning and development opportunities, including progression pathways.
• Employee assistance programme offering guidance on personal, health, legal and financial matters.
• Bupa Cashplan – benefits covering dental, optical, physiotherapy and health & wellbeing.
• Pension scheme enrolment.
• Refer a friend reward scheme – worth £750 per referral.

Corrigenda are proud to be an equal opportunities employer. We are committed to equal and fair treatment for all potential colleagues regardless of race, sexual orientation, nationality, ethnicity, religion, disability, age, gender, marital or family status.

Join us to be part of a diverse workforce that values collaboration, growth, and opportunity for all.

We help our customers by keeping them up-to-date with the fast-changing compliance landscape.