Resort Porter - Welcome Guests at an Award-Winning Resort

Eden Hotel Collection; Newton Abbot; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious hotel group in Newton Abbot seeks a Resort Porter to provide the first warm welcome to guests. This role involves assisting with luggage, maintaining public areas, and offering information on hotel facilities. The ideal candidate will have excellent communication skills and a passion for delivering exceptional guest experiences. Join a collaborative culture that values feedback and wellbeing, with excellent benefits including enhanced leave and discounts.

Benefits

31 days annual leave, increasing with service

Monthly service charge/gratuities

Employee discounts across retailers

Access to wellbeing resources

Cycle to Work and Electric Vehicle Lease Scheme

Health plans and free parking

Apprenticeship and leadership programs

Qualifications

• Professional and knowledgeable with a focus on guest satisfaction.
• Highly attentive and friendly demeanor necessary.
• Confident in building relationships with guests and team.

Responsibilities

• Welcome guests and assist with luggage.
• Maintain cleanliness of public areas and entrances.
• Provide information on hotel facilities.

Skills

Strong communication

Interpersonal skills

Attention to detail

Customer service

Job description

A prestigious hotel group in Newton Abbot seeks a Resort Porter to provide the first warm welcome to guests. This role involves assisting with luggage, maintaining public areas, and offering information on hotel facilities. The ideal candidate will have excellent communication skills and a passion for delivering exceptional guest experiences. Join a collaborative culture that values feedback and wellbeing, with excellent benefits including enhanced leave and discounts.