Residential Team Leader (Residential Rehab (Ref:0076ZB)

NHS; Truro; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Truro is seeking a compassionate Residential Team Leader to lead a residential service. The role involves managing a team, ensuring high-quality support for residents, and maintaining compliance with regulations. Applicants should have a strong background in health or social care, experience in management, and excellent communication skills. The organization emphasizes a collaborative and supportive environment, offering a range of benefits including generous leave, flexible working opportunities, and a bonus for referring friends.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday or special occasion

Enhanced maternity, paternity and adoption leave

Paid volunteer leave

Pension scheme auto-enrolment

Access to Blue Light Card for discounts

Flexible working opportunities

Refer a Friend scheme with bonus

Qualifications

• Demonstrable experience in relevant health or social care settings.
• Successful track record of management and staff development.
• Knowledge of health and safety in high-risk situations.

Responsibilities

• Lead and manage a team of Residential Support Workers.
• Ensure compliance with external regulations and high-quality service delivery.
• Support and inspire residents towards independence and aftercare.

Skills

Experience in health, social care or substance use setting

Management responsibility and development of others

Ability to work under pressure

Good written and oral communication skills

IT competence

Job description

Residential Team Leader (Residential Rehab (Ref:0076ZB)

All applicants must submit a CV and a covering letter explaining why they should be considered for this role. Applications will not be accepted without a covering letter. Please use the linked job description to support your application.

Main duties of the job

Chy provides a 12-week residential programme offering a range of trauma-informed approaches. The main house can accommodate up to 18 residents, with the option of an additional 12 weeks for those who require additional therapeutic interventions and support. We're looking for a compassionate and motivated leader to join our residential service at Chy. Working closely with the Residential Service Manager and the wider Operations Leadership Team, you'll help ensure the service is safe, compliant and deliver high-quality, recovery-focused support in line with external regulatory requirements. You'll play an active role in shaping and embedding our therapeutic programme, supporting residents as they move on to greater independence and remain connected through aftercare. Alongside this, you'll work collaboratively with colleagues and partners to share good practice, monitor outcomes, and continually improve how we support people to achieve their goals. You'll support, line manage and inspire a team of Residential Support Workers by helping them develop through effective supervision, training and development. You'll excel in building trusting relationships with a range of stakeholders, such as residents and commissioners. With a strong focus on quality, learning, and collaboration, you'll help ensure that information is recorded accurately, standards continue to improve, and the service remains efficient, effective, and true to our values. As part of this role, you will be required to work some evenings and weekends - further details will be provided at the interview.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Essential Skills

• Demonstrable experience of working in the health, social care or substance use setting
• Experience of working with a range of statutory and voluntary sector services
• Successful track record of management responsibility and development of others
• An understanding of the issues facing drug/alcohol misusers or clients experiencing common mental health problems (as appropriate)
• Knowledge and understanding of residential abstinence-based programmes, harm minimisation in substance misuse treatment or psychological health interventions for common mental health problems in primary care (as appropriate)
• Knowledge/understanding of health and safety, including assessing high‑risk situations for clients
• Resilience, ability to prioritise, work under pressure, and manage competing/conflicting demands
• Ability to work effectively as a team player in a collaborative and supportive manner
• Ability to build effective relationships with a range of internal and external stakeholders
• Results‑driven and possess analytical skills
• Good written and oral communication skills
• IT competent
• A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto‑enrolment into We Are With You's pension scheme
• Access to a Blue Light Card – giving you great savings on big high‑street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.