Reservations & Conference Manager

DoubleTree by Hilton Edinburgh Airport; Newbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hotel chain seeks a Group Conference and Events Manager to oversee the events sales office and maximize revenue. Ideal candidates will have strong communication skills, experience in managing events, and the ability to work under pressure. This full-time position offers competitive salary and benefits at a hotel close to Edinburgh Airport.

Benefits

Competitive salary

Management bonus scheme

Discounted hotel stays

Free car parking

Paid holidays

Fully funded apprenticeships

Qualifications

• Experience in managing group events and conferences.
• Proven sales and negotiation skills.
• Ability to work under pressure and multitask.

Responsibilities

• Manage the Groups, Conference and Events Sales office.
• Maximise revenue opportunities and fill capacity.
• Develop the team and ensure career progression.

Skills

Positive attitude and willingness to learn

Excellent standards

Good organisational skills

Strong communication skills

Tools

Delphi

Job description

Overview

Job Ref: AM14776
Branch: Doubletree by Hilton Edinburgh Airport
Location: Doubletree by Hilton Edinburgh Airport, Edinburgh
Salary/Benefits: Competitive Salary along with management bonus scheme, incentives and access to Hilton staff rates worldwide.
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 12/09/2025
Closing date: 14/10/2025

Rewards and Benefits

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

What we’re looking for

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Excellent standards
• Good organisational / time management skills
• Resilient, creative, able to multitask and can work under pressure
• Able to work various shift patterns including weekends
• Strong communication skill and the ability to interact with the guest whilst delivering exceptional customer experiences all the time
• Is the Group Reservations Manager for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

The Role and Company

Klarent Hospitality are recruiting for a Group Conference and Events Manager. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role

• As Group Conference and Events Manager, you will manage the Groups, Conference and Events Sales office to actively convert customer enquiries into confirmed sales.
• Maximise the department's revenue opportunities
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the department's adherence to achieving that strategy
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Conduct weekly spot checks on bookings
• Generate a culture of high standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Manage and develop the team to ensure career progression and effective succession planning within the hotel and company
• Organise hotel promotional activities
• Previous experience of Delphi as well as branded experience desirable

About the hotel

Welcome to DoubleTree by Hilton Edinburgh Airport, where we’ll greet you at check-in with a warm chocolate chip cookie. Our hotel is 2 minutes from EDI Airport via complimentary 24-hour shuttle service, and just 20 minutes from historic city centre and landmarks like Edinburgh Castle, Edinburgh Zoo and Princes Street. Catch a show at the EICC or Royal Highland Showground with ease during your stay. Reach Murrayfield Stadium in just 20 minutes via bus or tram.

Our spacious guest rooms are styled in cool, calm tones and offer complimentary WiFi access, a 32-inch LCD TV, large work desk, USB charging ports, and daily newspaper. Upgrade to a deluxe room to enjoy a welcome plate, mineral water, plush bathrobe, cosy slippers, and a later check-out time.

Gather with friends and co-workers at The Space, a modern venue that merges restaurant, bar and lounge. Savor the diverse menus with locally sourced ingredients, and stay connected with WiFi access, charging stations and Bluetooth connectivity. For your convenience, our Edinburgh hotel also has 24-hour room service. Go for a swim in the heated indoor pool, take a class in the fitness centre, or book a beauty appointment in our spa.

Planning an event in Edinburgh? Our hotel provides 22 fully equipped meeting rooms, all with WiFi access, natural daylight and air-conditioning. Host a meeting, social gathering or romantic wedding reception for up to 250 people. The hotel is also pleased to offer event catering, a business centre and ample car parking.