Repairs Supervisor

Daniel Owen Ltd; Loughton; On-site; GBP 41,000 - 47,000; Full time

Job summary

A local council property services team in Epping Forest is seeking an experienced Repairs Supervisor to oversee day-to-day repairs and maintenance within the social housing sector. The role offers a salary range of £41,000 - £47,000 per annum, focusing on team management, quality assurance, and compliance with health and safety regulations. Strong prospects for progression are available in this permanent position.

Qualifications

• Proven experience as a Supervisor in the social housing sector is essential.
• Strong knowledge of repairs and maintenance processes, including reactive and planned works.
• Experience managing operatives and/or subcontractors.

Responsibilities

• Supervise a team of operatives and subcontractors carrying out repairs.
• Ensure compliance with health & safety legislation.
• Provide regular reports to senior management on performance.

Skills

Team management

Repairs and maintenance processes

Health & safety regulations

Communication

Leadership

IT literacy

Tools

Housing/property management systems

Job description

Overview

Job Title: Repairs Supervisor - Social Housing

Location: Epping Forest

Salary: £41,000 - £47,000 per annum (Permanent)

We are seeking an experienced Repairs Supervisor to join a well-established local council property services team in Epping Forest, overseeing the delivery of day-to-day repairs and maintenance within the social housing stock. This is a fantastic opportunity to secure a stable, permanent position with strong progression prospects, offering the chance to make a real impact on residents\' homes and lives.

Responsibilities

• Supervise and manage a team of operatives and subcontractors carrying out repairs, maintenance, and void works across the council\'s housing stock.
• Oversee the delivery of responsive and planned works to ensure high standards of quality, safety, and resident satisfaction.
• Carry out site inspections, quality checks, and post-inspections of completed works.
• Monitor and manage workloads, KPIs, and budgets in line with council targets.
• Act as the key point of contact between residents, contractors, and the local authority, ensuring clear communication and excellent customer service.
• Ensure compliance with health & safety legislation, council policies, and contractual requirements.
• Provide regular reports and updates to senior management on performance, progress, and areas for improvement.
• Support continuous improvement initiatives, identifying opportunities to enhance service delivery.

Requirements

• Proven experience as a Supervisor (Repairs, Voids, or Maintenance) within the social housing sector - essential.
• Strong knowledge of repairs and maintenance processes, including reactive and planned works.
• Experience managing operatives and/or subcontractors.
• Excellent understanding of health & safety regulations within a housing environment.
• Strong communication and leadership skills, with the ability to engage with residents and stakeholders.
• IT literate, with experience using housing/property management systems.
• Full UK driving licence