Repair and Maintenance Planner

Pertemps Thames Water; Kidlington; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A prominent water utility company is seeking a Repair and Maintenance Planner to coordinate field teams and manage repair schedules. This hybrid role requires strong organizational skills and the ability to build effective relationships with stakeholders. You will play a crucial part in ensuring efficient operations across the Thames Valley, with a focus on customer satisfaction and operational excellence. The position offers a competitive salary of up to £29,000 and various benefits, including a generous pension scheme and performance-related pay.

Benefits

24 days holiday per year

Generous Pension Scheme through AON

Performance-related pay plan

Health and wellbeing benefits

Qualifications

• Ability to manage multiple priorities effectively.
• Confidence in collaborating with field teams and stakeholders.
• Quick adaptability to new systems.

Responsibilities

• Plan and allocate repair work to teams.
• Manage day-to-day schedules for maintenance.
• Monitor and adjust Gantt plans as priorities change.
• Coordinate field teams and stakeholders.
• Handle customer callbacks as required.

Skills

Strong organisational skills

Effective relationship building

Good IT skills

Proactive mindset

Job description

This is a great opportunity to join a well-established and highly experienced planning team, playing a key role in keeping repair and maintenance work running smoothly across the Thames Valley. You will sit at the heart of operations, coordinating field teams, managing schedules, and working closely with both internal and external stakeholders to support essential services.

What you’ll be doing as a Repair and Maintenance Planner

• Planning and allocating repair work to Repair and Maintenance teams.
• Managing day-to-day schedules, including reactive and planned work.
• Monitoring Gantt plans and adjusting workloads as priorities change.
• Circulating whereabouts and schedule updates to Supervisors.
• Raising NST tickets to support planned, reactive, and emergency work.
• Reviewing and updating permits and related housekeeping activities.
• Managing e-digs and in-day work completion.
• Carrying out customer call backs where required.

Base location : Reading, Kemble Court (RG2 6AD) or Kidlington (OX5 1QT). This is a hybrid role with two office days per week on Tuesdays and Wednesdays.

Working hours

8am to 4pm

What you should bring to the role

• Strong organisational skills with the ability to manage multiple priorities.
• Confidence building effective working relationships with field teams and stakeholders.
• Good IT skills and the ability to pick up new systems quickly.
• A proactive and solutions-focused mindset.
• An understanding of clean water networks would be desirable but not essential.

What’s in it for you?

This role will be paid up to £29,000 depending on skills and experience.

24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)

Generous Pension Scheme through AON.

Performance-related pay plan directly linked to company performance measures and targets.

Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.