Remote Travel Support Specialist

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency in the UK is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. The ideal candidate has excellent communication skills and a passion for helping others plan unforgettable experiences. Enjoy flexible, remote work with growth opportunities and travel perks.

Benefits

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal and written communication skills

Customer service experience

Organizational skills

Attention to detail

Comfort with technology

Problem-solving skills

Job description

A leading travel agency in the UK is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. The ideal candidate has excellent communication skills and a passion for helping others plan unforgettable experiences. Enjoy flexible, remote work with growth opportunities and travel perks.