Remote Travel Services Coordinator

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel services firm is seeking a Remote Travel Services Coordinator to support clients in their travel arrangements through personalized service. The ideal candidate will excel in communication, problem-solving, and client engagement. You will manage bookings, address client queries, and ensure client satisfaction. This role offers flexibility to work from anywhere in the UK, along with travel perks and ongoing training opportunities.

Benefits

Flexible working hours

Travel perks and discounts

Continuous training and support

Community of travel enthusiasts

Qualifications

• Strong ability to communicate effectively with clients across various channels.
• Experience in handling travel bookings and providing customer service.
• Must have a passion for travel and helping others.

Responsibilities

• Engage with clients across email, phone, and messaging channels.
• Assist with booking updates, cancellations, and special requests.
• Provide information about destinations and agency processes.
• Confirm travel plans and collect post-trip feedback.
• Address client concerns empathetically and efficiently.

Skills

Client engagement

Communication skills

Problem-solving

Job description

Overview

Leeds, United Kingdom Customer Representative

About the job Remote Travel Services Coordinator

About the Role

As a Remote Travel Services Coordinator, you’ll play a key role in guiding travelers through every step of their journey—from the excitement of planning to their return home with lasting memories. Your mission is to create smooth, stress-free experiences by providing personalized support, handling travel arrangements, answering questions, and resolving challenges with care and professionalism.

At Getaway Travel Agency USA, based in sunny Arizona, we’re passionate about delivering exceptional service and building meaningful travel experiences for clients across the country.

Key Responsibilities

• Engage with clients across email, phone, and messaging channels in a prompt and professional manner.
• Assist with booking updates, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency processes.
• Confirm travel plans with clients and collect feedback post-trip to enhance their experience.
• Address concerns empathetically and efficiently to ensure complete satisfaction.

Benefits / Perks

• Work from anywhere with flexible hours that adapt to your lifestyle.
• Enjoy travel perks and insider-only discounts.
• Grow professionally with continuous training and dedicated team support.
• Join a community of travel enthusiasts committed to creating unforgettable journeys.