Remote Travel Experience Specialist

Destinytravel; Remote; GBP 40,000 - 60,000; Full time

Job summary

A travel agency is seeking a Trip Support Coordinator to assist travelers from planning through their return home. The role involves responding to inquiries, managing itinerary changes, and providing destination guidance. Candidates should have excellent communication skills, a passion for travel, and some customer service experience. This fully remote position offers flexible scheduling and travel perks, combining the joy of travel with professional growth.

Benefits

Flexible scheduling

Access to travel perks

Ongoing training

Qualifications

• Experience in customer service; travel or hospitality preferred.
• Capable of managing itinerary changes and travel-related queries.
• Ability to follow up and gather feedback from travelers.

Responsibilities

• Respond professionally to inquiries via email, phone, and messaging apps.
• Assist clients with travel details and changes.
• Provide accurate destination information and documentation guidance.
• Follow up on travel arrangements before and after trips.
• Resolve customer concerns with empathy and respect.

Skills

Excellent written and verbal communication skills

Customer service experience

Attention to detail

Strong organizational habits

Comfortable learning new digital tools

Genuine passion for travel

Job description

A travel agency is seeking a Trip Support Coordinator to assist travelers from planning through their return home. The role involves responding to inquiries, managing itinerary changes, and providing destination guidance. Candidates should have excellent communication skills, a passion for travel, and some customer service experience. This fully remote position offers flexible scheduling and travel perks, combining the joy of travel with professional growth.