Remote Travel Concierge: Craft Dream Trips

Hjbtravels; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel services agency is seeking a Remote Travel Specialist to assist clients throughout their travel journey, from planning to post-trip feedback. The ideal candidate will have excellent communication skills and a background in customer service, ensuring a seamless travel experience. Responsibilities include answering client inquiries, managing booking changes, and providing essential travel information. This role offers remote flexibility and opportunities for professional growth.

Benefits

Exclusive travel perks

Access to industry discounts

Ongoing training and support

Qualifications

• Experience in customer service, ideally in travel or hospitality.
• Strong organizational habits and proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels in a professional manner.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients post-trip for feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Background in customer service

Attention to detail

Tech-savvy

Job description

A travel services agency is seeking a Remote Travel Specialist to assist clients throughout their travel journey, from planning to post-trip feedback. The ideal candidate will have excellent communication skills and a background in customer service, ensuring a seamless travel experience. Responsibilities include answering client inquiries, managing booking changes, and providing essential travel information. This role offers remote flexibility and opportunities for professional growth.