Remote Tech Support Engineer – API & Microservices

Salt; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading fintech firm is seeking a Technical Support Engineer to provide top-notch support for API-based software solutions. In this role, you will collaborate with teams to diagnose issues and maintain detailed documentation. The ideal candidate holds a bachelor's degree in a related field and possesses strong communication and problem-solving skills. This position offers a competitive daily rate and allows for remote work during the project's duration, which is expected to last between 3 to 6 months.

Qualifications

• Experience in a similar role providing technical support.
• Ability to diagnose technical issues effectively.
• Experience with API-based software solutions.

Responsibilities

• Provide unparalleled support for API-based software solutions.
• Collaborate with teams to resolve technical issues.
• Maintain comprehensive support documentation.

Skills

English communication

Problem-solving

Education

Bachelor's degree in a related field

Job description

A leading fintech firm in the UK seeks a Technical Support Engineer to provide unparalleled support for API-based software solutions. Your responsibilities include diagnosing technical issues, collaborating with teams, and maintaining comprehensive support documentation. The ideal candidate has a bachelor's degree in a related field and proven experience in a similar role. Strong English communication and problem-solving skills are essential. This role offers a competitive daily rate and the chance to work remotely during the project's duration of 3 to 6 months.