Remote Senior User Researcher - AI-Driven Public Sector UX

Talent; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading digital services provider is seeking a Senior User Researcher to drive innovation in public sector digital services. The role involves translating user research into actionable insights, incorporating AI into user experiences, and defining requirements to optimise marketing data collection. Candidates should demonstrate prior success in enhancing user experiences and possess expert communication skills to guide stakeholders through complex decisions. This role supports remote work and offers competitive daily rates.

Qualifications

• Demonstrated success in using user research to enhance service design.
• Experience incorporating AI and interactive tools into workflows.
• Strong skills in aligning user needs with business goals.

Responsibilities

• Translate user research into actionable insights and journey maps.
• Identify opportunities to integrate AI into user experiences.
• Define business requirements balancing objectives with data collection needs.

Skills

User research application

Experience with AI incorporation

Data collection optimisation

Expert communication skills

Job description

A leading digital services provider is seeking a Senior User Researcher to drive innovation in public sector digital services. The role involves translating user research into actionable insights, incorporating AI into user experiences, and defining requirements to optimise marketing data collection. Candidates should demonstrate prior success in enhancing user experiences and possess expert communication skills to guide stakeholders through complex decisions. This role supports remote work and offers competitive daily rates.