Remote Palo Alto Engineer: Troubleshooting & Support

Flint Technology Services; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading technology services provider is looking for a Palo Alto Engineer to work remotely on a contract basis. The role involves providing configuration reviews and troubleshooting assistance to clients, managing support cases to ensure customer issues are resolved efficiently. Occasional travel to customer sites is required. Ideal candidates should have experience with Palo Alto firewalls and strong problem-solving skills in a client-facing environment.

Qualifications

• Experience with Palo Alto firewall configurations.
• Strong troubleshooting skills to aid customer issue resolution.
• Ability to manage support cases effectively.

Responsibilities

• Provide configuration review and troubleshooting assistance.
• Manage support cases ensuring timely resolution and follow-ups.

Job description

A leading technology services provider is looking for a Palo Alto Engineer to work remotely on a contract basis. The role involves providing configuration reviews and troubleshooting assistance to clients, managing support cases to ensure customer issues are resolved efficiently. Occasional travel to customer sites is required. Ideal candidates should have experience with Palo Alto firewalls and strong problem-solving skills in a client-facing environment.