Remote Junior IT Support Engineer - Grow with SaaS

ITSS Recruitment; City of Edinburgh; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

A leading SaaS organisation in the UK is looking for a Junior IT Support Engineer, offering fully remote or hybrid working options in Edinburgh. The ideal candidate will be a recent graduate or apprentice with a passion for IT and a strong foundation in related technologies. The company fosters innovation and provides opportunities for growth in a relaxed yet professional setting. This is an excellent chance to join a thriving team and advance your IT career.

Benefits

Career progression opportunities

Flexible working environment

Qualifications

• Strong basis knowledge in IT support technologies.
• Ability to learn and adapt to new technologies.
• Good communicator and self-motivated.

Responsibilities

• Provide 1st Line / Service Desk support.
• Troubleshoot hardware and software issues.
• Liaise with 3rd party suppliers for fault management.

Skills

Problem solving abilities

Organisational skills

Communication

Desire to learn

Teamwork

Education

Recent university / college graduate or apprentice

Tools

Windows Server

Microsoft Office 365

Azure Active Directory

Exchange Server

Active Directory

Networking

Server Virtualisation

Security and Firewall

Dell & HP hardware

Job description

A leading SaaS organisation in the UK is looking for a Junior IT Support Engineer, offering fully remote or hybrid working options in Edinburgh. The ideal candidate will be a recent graduate or apprentice with a passion for IT and a strong foundation in related technologies. The company fosters innovation and provides opportunities for growth in a relaxed yet professional setting. This is an excellent chance to join a thriving team and advance your IT career.