Remote Integrated Care Operations Lead

NHS; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is looking for an Operations Manager in Cwmbran to manage the Remote Integrated Care Service. This role involves operational leadership, supporting a multi-disciplinary clinical team, and requires strong leadership and communication skills. Candidates should have a degree or equivalent experience and a clinical qualification. The ability to speak Welsh is desirable. This position offers the chance to influence and improve patient care while working in a dynamic environment.

Qualifications

• Degree level education or equivalent experience.
• Highly specialist knowledge of managing a contact centre.
• Proven leadership in challenging situations.

Responsibilities

• Manage the operational leadership of a defined area 24/7.
• Support and develop all staff in the team.
• Oversee delivery of works, estates, security, and housekeeping.

Skills

Leadership

Effective communication

Stakeholder management

Budget management

Mental agility

Investigation and report writing

Problem-solving

Education

Degree or equivalent demonstrable experience

ILM Level 4 (willingness for ILM 5)

Clinical Qualification (Registered Nurse or Paramedic)

Job description

A leading healthcare provider is looking for an Operations Manager in Cwmbran to manage the Remote Integrated Care Service. This role involves operational leadership, supporting a multi-disciplinary clinical team, and requires strong leadership and communication skills. Candidates should have a degree or equivalent experience and a clinical qualification. The ability to speak Welsh is desirable. This position offers the chance to influence and improve patient care while working in a dynamic environment.