Remote Freelance Customer Support Specialist

OnePilot; Remote; GBP 40,000 - 60,000; Part time

Job summary

A customer support outsourcing company seeks freelance agents to assist customers with inquiries. As a OnePilot agent, you will work remotely, managing your schedule and responding to requests through email, chat, or phone. You will earn based on ticket resolution complexity, with average earnings between €15 and €20 per hour. Ideal candidates should be tech-savvy, enjoy problem-solving, and have strong communication skills. Flexible hours are available from Monday to Friday.

Benefits

Set your own schedule

Flexible working hours

100% remote work

Qualifications

• Must be comfortable working with diverse technology platforms.
• Demonstrated problem-solving capabilities are essential.
• Strong verbal and written communication skills are required.

Responsibilities

• Assist customers with inquiries as a freelancer.
• Respond to customer requests via email, chat, or phone.
• Manage your own schedule and workload.

Skills

Comfortable with technology

Problem-solving skills

Strong communication

Job description

A customer support outsourcing company seeks freelance agents to assist customers with inquiries. As a OnePilot agent, you will work remotely, managing your schedule and responding to requests through email, chat, or phone. You will earn based on ticket resolution complexity, with average earnings between €15 and €20 per hour. Ideal candidates should be tech-savvy, enjoy problem-solving, and have strong communication skills. Flexible hours are available from Monday to Friday.