Remote Defence CS Leader: Growth & Renewals

Kainos; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a Defence & NS Customer Success Manager in Dartford to retain and grow client relationships, leveraging your expertise to deliver effective solutions. This role requires strong account management and business development skills, excellent communication and negotiation abilities, and the capacity to thrive in a dynamic and competitive environment. A commitment to diversity and inclusion is key to our culture.

Qualifications

• Proven Account Management experience with strong business development skills.
• Strong understanding of Kainos’ technical offerings.
• Ability to influence at all levels, including executive and C-suite.

Responsibilities

• Own a defined set of Defence and NS accounts.
• Retain and grow client relationships through renewals, upsell, and expansion opportunities.
• Act as a trusted advisor using Defence expertise.

Skills

Account Management

Business Development

Communication Skills

Negotiation Skills

Commercial Awareness

CRM Tools

Tools

Dynamics 365

Job description

A leading technology company is seeking a Defence & NS Customer Success Manager in Dartford to retain and grow client relationships, leveraging your expertise to deliver effective solutions. This role requires strong account management and business development skills, excellent communication and negotiation abilities, and the capacity to thrive in a dynamic and competitive environment. A commitment to diversity and inclusion is key to our culture.