Remote Customer Service Representative – Product Testing

GL Inc.; Chester-le-Street; Remote; GBP 40,000 - 60,000; Part time

Job summary

A UK consulting firm is seeking Product Testers to work from home, earning between £18 and £32 per hour. The role involves documenting product tests, following instructions meticulously, and providing user feedback. Ideal candidates should be detail-oriented, have reliable internet access, and be able to commit to a flexible work schedule. This is a great opportunity to participate in product testing while working around your own schedule.

Benefits

Very competitive pay rate

Weekly pay

Flexibility to work around your schedule

Telecommute option

Opportunity to keep tested products

Qualifications

• Must be 18 years or older.
• Have access to a computer or smartphone with reliable internet.
• Ability to commit to 15-25 hours of weekly work.

Responsibilities

• Document In-Home Usage Tests as instructed.
• Follow the In-Home Usage Test Daily Schedule strictly.
• Write reviews as required for each project.

Skills

Attention to detail

Good communication skills

Ability to follow specific instructions

Job description

Job description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required.

There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check.

UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Responsibilities

• Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
• Take care of the product being tested and use it responsibly
• Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
• Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
• There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
• Write reviews as requested in the In-Home Usage Test Daily Schedule for each project

Requirements

• Ability to follow specific instructions
• Excellent attention to detail and curious spirit
• Be able to work 15-25 hours per week and commit to a certain routine
• Have access to a computer or smart phone and a reliable internet connection
• Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older

Benefits

• Very competitive pay rate
• Weekly pay
• Work around your own schedule
• Learn about an exciting industry
• Telecommute (you can work from home, work or school)
• Most of the time you can keep the product you tested