Remote Customer Experience Associate

DEKALOGIC; Derby; Remote; GBP 20,000 - 30,000; Full time

Job summary

A leading training organization is offering a remote job as a Customer Experience Associate. In this role, you'll handle customer inquiries, provide solutions, and create a positive experience. The position demands strong communication and problem-solving skills. Apply now to embark on a rewarding career in customer service with flexible hours.

Qualifications

• Strong communication skills for effective customer interaction.
• Ability to resolve issues proactively.
• Experience with outbound sales or customer service preferred.

Responsibilities

• Process outbound sales and/or customer service calls.
• Respond to customer questions and resolve issues.
• Maintain accurate records of customer interactions.

Skills

Communication

Problem-solving

Customer Service

Time Management

Job description

Overview

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a Customer Experience Associate?

We work with some of the UKs largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance.

Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.

This is a totally free (government funded) programme but some eligibility conditions will apply.

Programme Topics Include

• What is Remote & Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service & Business Admin Skills
• Equality & Diversity at Work

Limited places are available so apply online now!

Responsibilities

Customer Experience Associate Job Overview

In a remote customer service job, you’ll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions
• Resolve customer issues
• Record and verify accurate information on all calls
• Maintain consistent, reliable attendance standards

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you.

Apply online today!