Remote COps Advisor — 24/7 Customer Support

AerialBuz InfoSystems Ltd.; Remote; GBP 40,000 - 60,000; Full time

Job summary

A technology-driven customer support company is seeking detail-oriented individuals to join their remote Customer Operations team. The role involves providing customer support, solving issues promptly, and identifying opportunities for improvement. Candidates should possess excellent communication skills and be comfortable with technology. The company offers training and a remote working environment with competitive compensation.

Benefits

Work laptop provided

Flexible working hours

Comprehensive training

Qualifications

• Over 18 years old.
• Flawless written English.
• Comfortable using a laptop and social networks.
• Able to work in a distraction-free environment.

Responsibilities

• Provide customer support through multiple channels.
• Identify and help vulnerable customers.
• Investigate payment-related queries and escalate when necessary.
• Mentor new team members and ensure customer focus.

Skills

Customer support

Problem-solving

Effective communication

Attention to detail

Technology-savvy

Job description

A technology-driven customer support company is seeking detail-oriented individuals to join their remote Customer Operations team. The role involves providing customer support, solving issues promptly, and identifying opportunities for improvement. Candidates should possess excellent communication skills and be comfortable with technology. The company offers training and a remote working environment with competitive compensation.