Remote Bilingual Gaming Community Moderator

Arise Virtual Solutions; Remote; GBP 20,000 - 30,000; Part time

Job summary

A leading virtual services provider is seeking a Remote Community Moderator to handle email and chat support for a global gaming client. Candidates must be proficient in English and French and have a passion for the gaming industry. This role involves engaging with players, moderating community channels, and providing excellent customer service. No degree is required, and this opportunity allows for flexible hours from home.

Benefits

Flexible working hours

Work from home

Qualifications

• Strong understanding of game-specific terminology, slang, and context.
• Ability to engage with players and provide solutions efficiently.
• Excellent written, listening, and verbal communication skills.

Responsibilities

• Provide email and chat support for a global gaming pioneer.
• Moderate community engagements on various platforms.
• Ensure a timely response to customer inquiries.

Skills

Proficiency in English and French

Passion for gaming

Outstanding problem-solving skills

Patience and empathy

Tools

Forum

Discord

Facebook

YouTube

TikTok

Job description

A leading virtual services provider is seeking a Remote Community Moderator to handle email and chat support for a global gaming client. Candidates must be proficient in English and French and have a passion for the gaming industry. This role involves engaging with players, moderating community channels, and providing excellent customer service. No degree is required, and this opportunity allows for flexible hours from home.