Remote Administrative Coordinator for Charity Team

Personnel Selection; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading charitable organisation in the UK is looking for an Administrator to provide comprehensive support to their team. This fully remote position requires strong administration and customer service experience. You'll assist with e-learning accounts, manage email correspondence, handle phone inquiries, and support senior leadership with various tasks. The role offers 26 days of holiday and the flexibility of working from home, alongside occasional visits to the Frimley office.

Benefits

26 days holiday

Pension scheme

Work from home flexibility

Qualifications

• Proven experience in administration and customer service.
• Ability to manage workload and support multiple team members.
• Experience handling telephone and email inquiries professionally.

Responsibilities

• Provide administrative support to the team and manage email correspondence.
• Assist participants with their Learner Management Accounts.
• Answer the telephone line and triage calls appropriately.
• Maintain office environment and organize refreshments for meetings.

Skills

Strong PC skills

Communication skills

Organisational skills

Customer service experience

Basic troubleshooting skills

Tools

WordPress

Database management

Job description

A leading charitable organisation in the UK is looking for an Administrator to provide comprehensive support to their team. This fully remote position requires strong administration and customer service experience. You'll assist with e-learning accounts, manage email correspondence, handle phone inquiries, and support senior leadership with various tasks. The role offers 26 days of holiday and the flexibility of working from home, alongside occasional visits to the Frimley office.