Relief Phlebotomist (Regional)

Boots; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading pharmacy group is seeking a Relief Phlebotomist to deliver essential phlebotomy services across London. The role involves managing appointment diaries, taking blood samples, and providing exceptional patient care. Applicants should have a minimum of 12 months phlebotomy experience, a valid UK driving licence, and a passion for customer service. Travel expenses will be covered, and the position includes various benefits such as generous staff discounts and access to 24/7 counselling support.

Benefits

Travel expenses covered

Generous staff discount

Discretionary Christmas gift payment

Enhanced parental leave pay

Flexible benefits scheme

Employee Assistance Programme access

Qualifications

• Minimum 12 months of phlebotomist experience required.
• Willingness to work weekdays and weekends is essential.
• Full, valid UK driving licence needed for travel to stores.

Responsibilities

• Manage appointment diary to deliver services safely.
• Take venous blood samples according to UK guidelines.
• Communicate with the store leadership and pharmacy teams.

Skills

Phlebotomy experience

Customer care

Empathy and approachability

Education

Healthcare Training Programme at NVQ2 or equivalent

Job description

Job Description

The hourly rate for this role is £12.98 and up to £14.36 across selected locations within London.

Are you passionate about customer care and delivering the best Pharmacy services? We are looking for a relief phlebotomist to travel up to 2 hours to different stores across the region and join our healthcare teams in playing a key role to deliver Phlebotomy services to our local communities.

About the opportunity

As a Boots Relief Phlebotomist, you will be based at our London Wimbledon store but will regularly travel to our Tottenham Court Road, Cheapside, Reading Broad Street, Brighton North Street, Portsmouth Commercial Road and Southampton West Quay stores to provide support for our healthcare services, with more locations due to be added in the future.

In these stores, you will conduct a variety of different pharmacy services across multiple stores including taking venous blood samples from patients. From managing the appointment diaries, greeting your patients and delivering the service, you will use your ability to connect with patients to provide exceptional patient centred care.

You will spend your time building great relationships with your patients, listening to their concerns and managing every consultation with compassion. You will use your knowledge and training to confidently take every opportunity to provide holistic care and solutions which are right for the individual. You will have the opportunity every day to make a real difference to patients and with a wide range of responsibilities and services available.

Working across different stores, you will have the opportunity to build relationships with multiple stores teams, making a difference to them all – no two days will be the same.

Key responsibilities:

• Day to day management of the appointment diary to ensure that clinics are set up as required to deliver the necessary services safely and professionally.
• Ensure every individual arriving for a pre-booked appointment is greeted, booked into the system and all pre-consultation paperwork is completed.
• Take venous blood samples from individuals according to UK guidelines, ensuring the integrity of the blood samples are maintained at all times, including appropriate storage.
• Ensure samples are prepared for collection and that missed collections are escalated, ensuring samples reach the laboratory within the set timeframe.
• Communicate with the store leadership team, Pharmacist and pharmacy team to ensure safe and appropriate provision of the service.
• Order and maintain adequate stock of consumables and materials required to deliver the service.
• Ensure the consultation space always meets the required consultation room standards.

What you’ll need to have

• Minimum 12‑month’s phlebotomist experience
• Willing to work weekdays and weekends
• A full, valid UK driving licence and access to a car as you will be travelling to different stores across the region
• An understanding that you may be requested to change where you are due to work at short notice
• Punctuality to arrive at each store with plenty of time to set yourself up for success for the day ahead
• Healthcare Training Programme at NVQ2 or equivalent
• Empathetic, approachable and able to build relationships quickly with colleagues and customers alike
• A passion for customer care and working in healthcare

It would be great if you also have

• Experience working within community pharmacy

Our benefits

• Travel Expenses covered by Boots
• Generous staff discount
• Discretionary Christmas Gift Payment
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

We’re always looking for people who care; people who go the extra mile to change things for the better. You’ll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

Your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.