Relief Emergency Response Officer

Mitie; Oxford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading facilities management company is seeking a candidate to manage daily operations and ensure a high standard of security service delivery in Oxford. Responsibilities include responding to medical emergencies, environmental spill incidents, and conducting operational audits. The ideal candidate will have strong communication skills and relevant qualifications such as NEBOSH or IOSH.

Qualifications

• Physically fit to pass a site-related medical.
• Clean shaven for Breathing Apparatus wear.
• No aversion to working at height or in confined spaces.

Responsibilities

• Manage daily operations in accordance with company policies.
• Respond to medical emergencies and provide first aid.
• Conduct operational audits and ensure security protocols are followed.

Skills

Excellent communication skills

First Aid response

Incident reporting

Environmental spill response

Education

A Level or equivalent in English & Maths

NEBOSH or IOSH qualification

Tools

Gas detection equipment

Personal Protective Equipment (PPE)

Job description

Overview

Responsible for managing daily operations in accordance with BMW and Mitie policy and procedures within the confines of UK workplace and H&S regulations, best practice and law. To manage the day to day operational requirements of the contract in line with customer and contractual expectations. To be the initial contact on operational security matters, ensuring a consistent quality service delivery and prompt responses to all incidents.

Main Duties

• Medical emergency response - responding to requests, providing 1st aid on scene, escalation to and liaising with external services, accident forms, report writing, Corsica. 1st aid requests dealt with at Occupational Health Department (out of duty nurse hours).
• Accident reporting, medical reports, medical log, transfer requests from OHD to/from hospital.
• Responding to spillages that may have a contamination impact to the environment (oil, paint, solvents, petrol/diesel etc) - contain, clean up, escalation, report. BA trained, use of gas detection equipment, PPE, spill kits, vent drainage inflation equipment.
• Flood response - pumping, creation of dams, clean up, reporting.
• Plan, organize, conduct and control operations as per the individual site instructions.
• Carry out operational audits of site equipment and paperwork.
• Plan and participate in on-site training as per training programme.
• Act as a key contact for all daily operational security matters across the plant.
• Be responsible for all security activities & standards of all security personnel, and ensure that all incidents are managed and responded to in accordance with agreed policies and procedures.
• Provide a highly visible security presence on and around the site.
• Operate internal and external patrols.
• Provide car park patrols and apply restrictions as required.
• Respond to emergencies immediately and request for assistance where required.
• Reporting instances on and around the site.
• Operate search policy as per instructed by BMW.
• Carry out initial investigations and report writing on incidents, accidents, damage, suspicious activities and parking.
• Perform as instructed locking and unlocking duties.
• Ensure that all Policies and Procedures for BMW and Mitie are followed.
• Ensure the security teams are briefed on events or changes in procedures that have been implemented or are due to be introduced.
• Report & liaise on a daily basis with the PA5S and Mitie Management teams to ensure effective communication of all matters pertaining to the delivery of a high standard professional security & response service to BMW.
• Ensure the Health & Safety Files (including Risk Assessments & Toolbox Talks) are up to date, accurately reflect the legal & company requirements of Health & Safety legislation.
• Ensure a full understanding is obtained in relation to both the WI's, AI's & the H&S documentation.

What we are looking for

• A Level or equivalent in English & Maths preferred
• NEBOSH or IOSH preferred
• FREC 3 or FAAW as a minimum
• Full and current driving license - HGV is desirable but not mandatory. License to be checked prior to driving company vehicles
• Physically fit to pass a site related medical
• Clean Shaven for (B/A) Breathing Apparatus Wear
• No aversion to working at height or in confined spaces
• Excellent communication skills are essential - report writing, 1-2-1 dialogues, radio communications, log book entries