Relief Duty Manager

Serco Limited; Sittingbourne; On-site; GBP 27,000; Full time

Job summary

A leisure management company in Sittingbourne is seeking a Relief Duty Manager for Swallows Leisure Centre. The ideal candidate will ensure customer safety and high service standards while managing the facility when the duty manager is absent. Previous experience in a leisure environment and a National Pool Lifeguard Qualification are required. This position offers a supportive team atmosphere along with excellent development opportunities, free gym membership, and other benefits.

Benefits

Free membership at the Centre

Discounted use of classes and facilities

Free safeguarding training and DBS check

6% employer matched pension contribution

21 days annual leave + public holidays

Life assurance up to 2x base salary

Qualifications

• Previous experience in a leisure environment is desirable.
• Experience with pool supervision is required.
• Must demonstrate a can-do attitude towards responsibilities.

Responsibilities

• Ensure customer safety in the leisure centre.
• Manage the facility in the absence of the duty manager.
• Supervise specific activities and maintain cleanliness.

Skills

Safety conscious

Strong swimming skills

Able to deal with pressurised situations

Education

National Pool Lifeguard Qualification or equivalent

First aid qualification

Job description

Relief Duty Manager – Swallows Leisure Centre

Permanent, Full Time - 39 hours per week (earlies, lates and weekends on a rota basis). Salary: £26,334 per annum + Corporate Benefits Package.

Here at Swale Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day. Delivering those services takes an enthusiastic and customer-focused team, and right now we are looking to recruit for a Relief Duty Manager to join the team.

As the Relief Duty Manager, you will work within the Swallows Leisure Centre whilst ensuring customer safety and high standards of service and customer care. You will be reporting to the duty manager and in the duty manager's absence, you will be managing the facility and ensuring all activities are delivered to a high standard.

Furthermore, you will be involved in supervising specific activities, maintaining high standards of cleanliness, and working on the safe handling and set up of equipment.

Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close-knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership and other various discounts.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

What you'll need to do the role

We are looking to hear from candidates who have previous experience in a leisure environment, as well as previous experience of pool supervision and can demonstrate a can‑do attitude to get the job done.

• Safety conscious, vigilant, and able to deal with pressurised situations.
• Strong swimming skills.
• Hold a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent and a first aid qualification.

Why Serco

• A place you can make an impact: Swimming pools are the beating hearts of our leisure centres and without lifeguards we cannot operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.
• A place you can count on: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
• A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• 21 days annual leave + public holidays
• Life assurance up to 2x base salary
• All Leisure benefits - Employee Benefits (moreleisure.com)