Relationship Director

Lloyds Banking Group; Sheffield; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services company is searching for a passionate Relationship Director to join their SME Commercial team in Sheffield. You'll manage a diverse portfolio of clients, build strong relationships, and drive growth through tailored financial solutions. Ideal candidates will have experience in commercial banking and a track record of supporting business growth. Join us in making a real impact, while benefiting from a competitive salary and generous pension contributions.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days' holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Proven experience in commercial banking or financial services.
• Strong understanding of SME client needs.
• Ability to support sustainable business growth.

Responsibilities

• Manage a portfolio of SME client relationships.
• Provide excellent service and build trust.
• Promote the bank with professionals and key influencers.

Skills

Commercial banking experience

Relationship building

Credit analysis

Risk management

Digital tools proficiency

Job description

We're looking for a passionate and driven Relationship Director to join our high-performing SME Commercial team. If you thrive on building relationships, spotting opportunities, and making a real impact, this could be your next big move. You'll manage a defined portfolio of SME client relationships, typically businesses turning over between £10m-£25m. You'll be the face of Lloyds to existing and new clients, building trust, delivering value, and driving growth through tailored financial solutions. You'll also be a key part of our market presence, helping local clients, developing key business opportunities, and representing the Group with senior stakeholders across the professional community.

What You’ll Be Doing

• Providing excellent service to our clients, putting them at the heart of what you do, adding value at every interaction and becoming a "trusted advisor".
• Promoting the bank with professionals and key influencers through your knowledge of the local market.
• Building relationships with Group Partner companies and through them bringing the whole bank to the client, delivering products to meet their needs.
• Demonstrating strong credit analysis and risk management capabilities, ensuring robust oversight of your client portfolio and adherence to compliance standards.
• Actively representing the bank in the local professional community, building trusted relationships with key influencers, attending regional events, and promoting our brand through ethical leadership.
• Bringing a high-growth mindset and a proactive approach to adopting digital tools that enhance client experience and demonstrate the value of face‑to‑face relationship management.

Qualifications

• Proven experience in commercial banking or financial services, with a strong understanding of SME client needs and the ability to deliver tailored financial solutions.
• A track record of supporting sustainable business growth and delivering results.
• High proficiency in building and maintaining productive relationships with external professionals and adept at winning good volumes of higher‑value new client relationships.
• Specialist sector and credit knowledge, using digital tools to deliver excellent client experiences and identifying ways to grow income, balance sheet and market share.
• A growth mindset and enthusiasm for tools that enhance client engagement.
• A strong ethical approach and commitment to promoting the bank's image across a range of clients, prospects & professionals.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.