Registered Care Home Manager

AgeCare; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A residential care provider in Enfield is looking for a Registered Manager to lead their team. The ideal candidate will have a minimum of 3 years of management experience in a care setting, knowledge of CQC regulations, and strong leadership skills. Responsibilities include managing care standards, ensuring compliance, and overseeing financial performance. Applicants should have a Level 5 Management Award and a passion for elderly care, with the ability to foster a supportive environment for residents.

Qualifications

• Minimum of 3 years experience as a Registered Manager.
• Proficient in computer skills from basic to advanced.
• Established leadership skills to manage large teams.
• Strong commercial awareness of P&L accountability.

Responsibilities

• Lead on generating and responding to enquiries for care.
• Ensure care is assessed, planned, and implemented for each resident.
• Accountable for the maintenance and facilities of the home.
• Manage income and expenditure within the agreed budget.
• Deliver strong revenue and EBITDAR performance.

Skills

Leadership skills

CQC legislation knowledge

Management experience

Commercial business awareness

Proficiency in MS Office

Sales and marketing expertise

Person-centered care approach

Strong communication skills

Education

Level 5 Management Award or equivalent

Leadership or business qualification

Tools

MS Office

Electronic care platforms

Job description

At AgeCare we are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs to offer support and choice as required.

We are looking for a Registered Manager to join and lead our friendly team based in Enfield, London.

minimum of 3 years experience as a Registered Manager

and have a strong understanding of care service and delivery within a Residential Care setting, then we would love to hear from you.

Role Responsibilities

• Lead on generating and responding to enquiries for care.
• Carry out comprehensive Pre-Admission Assessments and promoting positive and Person-Centered Care and Care Plans for all Residents, as well as Risk Assessments.
• Ensure that care is assessed, planned, implemented and evaluated individually for each resident. This will include demonstrating the involvement of the resident and / or their NOK.
• Accountable for the housekeeping standards, maintenance and facilities of the home, to ensure that the environment of the home adheres to AgeCare standards
• Ensure that the nutritional and hydration needs of residents are met as part of the care and treatment arrangements in line with CQC framework.
• Assessing the risks to the health and safety of residents receiving the care or treatment and implementing activities to mitigate any such risks; this includes ensuring that the equipment used is safe for such use and there are sufficient quantities of medicine which are used effectively and safely in line with CQC framework.
• Ensure residents are protected from harm and safeguarding procedures are followed
• Take ownership of complete regulatory and contract compliance within the home, including primary liaison to and mandatory registration with CQC. Stay abreast of regulatory requirements (CQC guidance provider requirements documentation), external environment and best practice to ensure compliance, pre-empt audit risks and mitigate accordingly.
• Ensure that an action plan is developed and used as a live document to capture and track areas identified for improvement.
• Leading and developing staff across all functions (care and non-care) and ensuring all staff are trained to the required standards.
• Implementing and managing of audits and governance structures
• Safe recruitment, selection and retention of staff seeking HR support as needed.
• Ability to handle employee relations issues within the home, including staff communications, managing absence, disciplinaries, grievances and sicknesses seeking HR support as needed.
• Manage incidents of poor performance promptly and appropriately through the company disciplinary process, seeking HR advice as needed.
• Actively ensuring the Home has the highest possible level of occupancy by utilising links with the local community, positively marketing the Home and increasing public awareness of our services.
• Accountable for the homes income and expenditure within the agreed budget.
• Deliver strong and sustainable revenue and EBITDAR performance by managing occupancy and fee per bed to ensure maximum efficiency.
• Ensure efficient management and control of staff costs avoiding the use of agency, hours will be flexed in line with occupancy.
• Build leadership capability within the home and ensure better coaching and mentoring opportunities for professional development are provided.

Role Requirements

• minimum of 3 years experience as a Registered Manager with a Level 5 Management Award or equivalent
• Proficient in computer skills ranging from basic to advanced levels, including expertise in MS Office and various web-based systems.
• Demonstrable ability to use, and experience with using electronic platforms in a care home setting.
• Has a strong understanding of CQC legislation and Care Regulations
• Proven track record of Good CQC reports is desirable
• Leadership or business qualification is essential
• Proven management experience at a similar level
• Strong commercial business awareness of P+L accountability and sales and marketing expertise
• Established leadership skills to manage large teams
• Passion for elderly / dementia care, with a hands‑on approach
• Drivers licence and motor vehicle insurance that covers business use
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