Regional Security Support Officer

ABM UK; Bournemouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a Regional Security Support Officer for various locations in Bournemouth. The role requires an SIA and CCTV licence, a full UK driving licence, and excellent communication skills. Responsibilities include patrolling commercial sites, monitoring CCTV, and assisting customers. A commitment to flexibility and excellent time management is essential. Benefits include 24/7 GP access, mental health support, and various employee perks.

Benefits

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Qualifications

• Must have SIA & CCTV Licence.
• Must possess a full UK Driving Licence and own vehicle.
• Customer service experience is desirable.
• Excellent communication skills are required both written and verbal.
• Good organisational and time management skills.

Responsibilities

• Patrol shopping malls and commercial premises.
• Monitor CCTV and act as a deterrent against anti-social behaviour.
• Assist customers and visitors.
• Conduct report writing and maintain Daily Occurrence Logs.

Skills

SIA & CCTV Licence

Full UK Driving Licence

Customer service experience

Organisational skills

Communication skills

Education

Five-year checkable employment/education history

Tools

MS Office

Job description

Overview

JOB TITLE: Regional Security Support Officer

LOCATION: Various Locations – Bournemouth/Poole/Salisbury

PAY RATE: £15.00 per hour

SHIFT PATTERN: Variable, 42 hours per week

REPORTING TO: Soft Services Manager

ABM is looking for a SIA and CCTV licensed Regional Security Support Officer to support colleagues on several sites. You will be provided training and will cover range of Duties on commercial and retail sites, including patrols, report and liaison with the Client. You must be well presented, focused and proactive. A driving licence is essential for this role as there are travel requirements to several different sites in the region.

The preferred candidate will need to be available for full time employment working an average 42 hours per week minimum, covering any day of the week, both days and nights and will require a level of flexibility.

You will gain a thorough knowledge of ABM’s operation on multiple sites and provide feedback and support to your Line Managers. Communication and customer care skills are essential. Own transport is essential.

Main Duties & Responsibilities

• Patrolling of shopping malls of commercial premises
• Monitoring CCTV
• Acting as a deterrent against anti-social behaviour
• Helping our customers and visitors to their premises
• Reception/Barrier duties
• Admin duties – report writing, Daily Occurrence Logs
• Fire systems and Security Patrol System knowledge and control
• Supporting the on-site teams as directed by the Supervisor/Manager

Person Specification

Essential

• SIA & CCTV Licence
• Full UK Driving Licence
• Own vehicle
• A full five-year checkable employment / education history.
• Experience in customer service is desirable.
• Good organisational skills
• Excellent time management
• Must be robust and flexible
• Excellent communication skills are required both written and verbal.
• Computer skills to include basic knowledge of MS Office.
• Well presented, and high grooming standards.
• Outgoing and friendly with a can-do attitude.
• Reliable & punctual.

Desirable

• Experience in corporate / retail security is desirable.
• First Aid and Fire Warden certification

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

About ABM

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.