Regional Operations Manager - South

Compass Group UK; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking an experienced Regional Operations Manager to oversee operations across multiple sites in the southern UK. This role is crucial for ensuring service excellence, financial performance, and compliance with regulations. Responsibilities include managing on-site teams, maintaining client relationships, and driving continuous improvement initiatives. The ideal candidate will have at least five years of experience in facilities management and strong financial acumen. This is a full-time position offering a competitive salary and various benefits.

Benefits

Contributory pension scheme

Career development programs

Wider healthcare benefits

Exclusive travel discounts

Discounts on groceries

Cinema ticket discounts

Cash rewards

Wellness classes

Qualifications

• Minimum 5 years of experience in Facilities Management and contract management.
• Multi-site experience is essential.
• Strong understanding of compliance requirements and Health & Safety.

Responsibilities

• Oversee the delivery of multiple FM services across several sites.
• Manage budgets, financial reporting, and cost control.
• Build and maintain strong relationships with clients.

Skills

Financial acumen

People management

Client relationship management

Communication skills

Organizational skills

Education

IOSH Managing Safely qualification

Job description

Regional Operations Manager | Facilities Management

South of the UK

Full-Time | Competitive Salary + benefits package

We’re looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the South of the UK. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance.

As a Regional Operations Manager, you’ll be responsible for ensuring that all contractual service level agreements (SLAs) are achieved, managing financial performance, driving innovation, and leading a high-performing on-site team. You’ll act as the primary interface between Compass Group and the client, ensuring services are delivered efficiently, safely, and to the highest standards.

Key Responsibilities

• Oversee the delivery of multiple self-delivered FM services across several sites, ensuring service excellence and contractual compliance.
• Oversee third-party service providers, ensuring performance meets contractual and compliance standards.
• Manage budgets, monthly-end review and financial reporting and cost control to ensure profitability and operational efficiency.
• Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
• Lead and develop on-site teams, promoting a culture of safety, collaboration, and high performance.
• Drive continuous improvement, innovation, and best practice across all areas of service delivery.
• Ensure compliance with all Health & Safety, statutory, and company policies.
• Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
• Support business development by identifying opportunities for growth and service enhancement.

About You

• Minimum 5 years' experience in a Facilities Management and contract management role
• Multi-site experience is essential.
• Strong financial and commercial acumen, with experience managing budgets and performance targets.
• Proven experience in people management, team leadership, and client relationship management.
• Excellent communication, organisational, and decision-making skills.
• Strong understanding of compliance requirements, Health & Safety and quality assurance.
• IOSH Managing Safely qualification desirable.

What We Offer

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!