Regional Operations Manager

Davita UK (Ltd); North Shields; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in North Shields is seeking a Regional Operations Manager. You will lead and develop a team of Clinic Managers while ensuring excellent clinical outcomes and driving financial growth. Candidates must have leadership experience in healthcare, preferably with dialysis. Offers include a company car, pension scheme, and a commitment to training.

Benefits

Company Car

Company Pension Scheme

35 days' paid leave per annum

Life Assurance to 3 times annual salary

Commitment to training and development

Qualifications

• Previous leadership experience within a healthcare provider is essential.
• Experience in outpatient haemodialysis setting is highly advantageous.
• Demonstrable experience in strategic and operational planning.

Responsibilities

• Coaching and developing your team of Clinic Managers.
• Driving financial and revenue growth while maintaining clinical outcomes.
• Managing relationships with external partners such as NHS Trusts.

Skills

Leadership experience

Strong business acumen

Engaging communication skills

Analytical thinking

Advanced computer skills with MS Excel

Proficiency in MS Word, Outlook, PowerPoint

Education

Nursing Degree

Job description

As a RegionalOperations Manager, you’ll provide strategic and tactical leadership to Clinic Managers in your team. You’ll be responsible for the region covering Newcastle to North Wales so expect travel to be around 60‑80% of your week.

To be successful in this role, you’ll need:

Previous established leadership experience within a healthcare provider is essential and experience in an outpatient haemodialysis setting would be highly advantageous.

Demonstrable experience in planning and managing at strategic and operational level.

Strong business acumen; able to assess financial implications of decisions and actions.

Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients.

Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives.

Lead by example style to encourage a value driven culture that brings the best out of everyone.

Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment.

Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required.

Main duties of the job

Being a Regional Manager is a broad role with lots of different elements. You’ll be responsible for:

• Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals.
• Creating a fulfilling work environment through strategic leadership and support to teammates within clinics.
• Driving financial and revenue growth whilst maintaining excellent clinical outcomes.
• Managing relationships with external partners such as NHS Trusts and the CQC.
• Understanding and analysing metrics impacting service delivery and other key factors.
• Building great relationships with internal stakeholders throughout the business, including UK & International Head Office.
• Implementing new processes to drive quality improvements for both patients and teammates.
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies.
• Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun.

About us

DaVita UK delivers life‑saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture.

We’re proud to be an independent, nurse‑led provider, working in partnership with the NHS to deliver the highest standards of care using cutting‑edge technology in welcoming, modern environments.

What can you expect when you join?

• Salary depending upon experience.
• Company Car.
• Company Pension Scheme.
• 35 days' paid leave per annum, including bank holidays.
• Monday to Saturday working pattern.
• Life Assurance to 3 times annual salary.
• ANN UK Membership.
• A commitment to your training and development.
• A "community first, company second" culture based on Core Values that really matter.
• An exciting, collaborative and driven multinational environment.
• Live our mission: To be the Provider, Partner, and Employer of Choice.
• Dedication, above all, to caring for our patients and teammates.

Person Specification

Experience

• Dialysis Experience.
• Leadership Experience.

Qualifications

• Nursing Degree.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.