Regional Lab Manager

TFP Fertility Group; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading fertility care organization is seeking a Regional Laboratory Manager to oversee two laboratories in the UK. This full-time position involves managing standards of patient care, mentoring staff, and ensuring compliance with regulations. The ideal candidate should have a minimum of 10 years of clinical experience and be HCPC registered. The role offers a dynamic environment where one can make a significant impact on patient experiences and laboratory excellence.

Benefits

Dual contribution pension scheme

27 days holiday + Bank holidays

Potential for flexible working arrangements

Qualifications

• Minimum of 10 years clinical experience, including management roles.
• Strong knowledge of embryology and related scientific evidence.
• Experience with quality management systems, audits, and risk management.

Responsibilities

• Lead two laboratories with high standards of clinical practice.
• Manage personnel, resources, and regulatory compliance.
• Mentor and develop staff to foster growth.

Skills

Leadership

Communication

Time management

Attention to detail

Team leadership

Education

Degree in Life Science

HCPC Registered

Leadership/Management Qualification

Job description

Overview

At TFP, we transform lives by guiding families through their fertility journeys with compassion, expertise, and innovation. As Regional Laboratory Manager, you will lead two laboratories, ensuring the delivery of the highest standards of patient care, managing personnel and resources, regulatory compliance, and quality. Your leadership will shape the patient experience and drive progress across our laboratories within the region.

The Role

• Lead two laboratories, ensuring delivery of the highest standards of clinical practice, managing personnel, resources, regulatory compliance, and quality. Approximate split: 80% management, 20% clinical.
• Member of clinic management teams, contributing to strategy and group-wide projects.
• Requirements: at least 10 years of clinical experience, including management roles. HCPC registration is required with extensive knowledge of the HFEA Act and Code of Practice.
• On-site basis at TFP Thames Valley Fertility – Maidenhead and TFP Boston Place – Marylebone.
• Full-time role, 37.5 hours per week, with one day from home.

Key Responsibilities

• Lead two laboratories, setting the highest standards for clinical practice.
• Empower laboratory teams to deliver exceptional patient care.
• Mentor and develop staff, fostering growth and continuous development.
• Communicate results and treatment options to patients with empathy and clarity.
• Champion quality, safety, and regulatory excellence.
• Drive innovation and continuous improvement.
• Represent the region in strategic discussions, KPI meetings, and group-wide projects.

Roles and Responsibilities

Clinical Skills

• Perform standard embryology and andrology procedures including semen preparation, oocyte collection, insemination via ICSI, fertilisation checks, embryo culture, embryo transfer, embryo biopsy (if required), and cryopreservation of gametes/embryos.
• Recruit, select and screen gamete donors in line with national regulation and TFP policies.
• Ensure all procedures align with TFP Laboratory SOPs.
• Communicate results to patients, explain treatment options and implications.
• Take effective consent from patients.
• Accurately record details of patient cycles in the patient management system and laboratory notes.
• Perform witnessing and traceability in line with national regulation and TFP policy.

Quality Management

• Ensure adherence to TFP SOPs through audits, direct observation, and data analysis.
• Document control laboratory documents, review content, update in line with policies, and distribute to staff.
• Actively manage the laboratory audit programme at both sites, review outcomes, and identify improvement actions.
• Address non-conformities with timely resolution, root cause analysis, and corrective/preventative actions.
• Lead with the Quality Manager/General Manager in responding to patient complaints related to the laboratory area and disseminate learnings to the team.
• Review and analyse KPI data to identify improvements and create action plans.
• Performance manage staff outside KPI limits and provide required training.
• Manage Health & Safety in the laboratory, ensuring risk assessments and appropriate training and equipment.
• Regularly review services for improvement, expansion, and staff/patient satisfaction.

Resource Management

• Ensure equipment is validated, serviced, and repaired in line with policy and regulatory requirements.
• Manage equipment levels and plan capital expenditure across sites.
• Manage consumables usage for cost effectiveness.
• Ensure adequate staffing levels and cross-site cover.
• Manage rotas, leave, and sickness; ensure appropriate skill mix.
• Support the General Manager in budgeting by identifying equipment, staffing, and training needs.

Induction, Training and Performance Management

• Onboard new staff safely and promptly.
• Support and mentor junior staff, including planning and training within the laboratory team and TFP Training Scheme.
• Act as an assessor for the TFP Training Scheme.
• Performance manage staff, including appraisals and competency assessments per policy.
• Ensure adequate staff trained for ICSI, biopsy, etc., per agreement with the Group Director of Embryology.
• Participate in continuing professional development and create development plans for team members.

Regulatory Compliance

• Represent and lead both laboratories at HFEA inspections with senior embryologists.
• Ensure procedures align with national regulation, guidelines, and TFP policy.
• Notifying the regulator of non-compliance, and following TFP notifications where applicable.
• Implement TFP policy decisions in the laboratory.
• Oversee witnessing and traceability; manage cryostore and consent; manage transport of gametes/embryos.
• Support planning, implementation, and reporting of research projects per regulations.

Communication

• Chair regular laboratory team meetings and ensure effective internal communication.
• Attend local clinic meetings and represent clinics at KPI meetings.
• Participate in the clinic leadership team and contribute to strategy, resource allocation, and organizational development.
• Ensure effective cross-functional communication and participate in patient information and marketing events.
• Represent TFP at group meetings, industry events, and conferences as required.

Projects & Organisational Strategy

• Assist the Group Director of Embryology in delivering country/group-wide projects.
• Represent the region in TFP strategy discussions and planning.

Confidentiality

• Maintain confidentiality of patient, employee, and company information in line with data protection legislation.

Why Join TFP?

At TFP, you’ll be part of a passionate, innovative team transforming lives. You’ll have the opportunity to lead, inspire, and make a lasting impact on colleagues, patients, and the future of fertility care.

Essential - Education and Qualifications

• Degree in Life Science
• HCPC Registered
• Leadership/Management Qualification

Desirable

• MSc or PhD in Life Science
• RC Path Part 1 or 2
• ESHRE Certificate

Essential Experience and Knowledge

• Minimum of 10 years clinical experience, with management experience
• Strong knowledge of embryology and related scientific evidence
• Familiarity with related disciplines and HFEA regulation, including inspections
• Knowledge of quality assurance and quality control in the laboratory
• Experience with quality management systems, audits, risk management
• Experience in resource planning and staff training/performance management

Desirable Experience

• PGT experience
• Quality Management qualification

Skills and Abilities

• Flexible and self-motivated
• Natural team leader
• High resilience and perseverance
• Attention to detail
• Excellent communication and time management skills

Salary: Competitive (Depending on experience)

Location: TFP Thames Valley Fertility - Maidenhead; TFP Boston Place - Marylebone

Working Hours: 37.5 hours per week; weekends and on-call may be required

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 days + Bank holidays (pro rata)

Note: This posting reflects current requirements and responsibilities; LNKD1_UKTJ