Regional Field Service Engineer: Robotics in Pharma

Wallace Hind Selection LTD; Caddington; On-site; GBP 52,000 - 56,000; Full time

Job summary

A leading engineering recruitment firm is seeking a Technical Service Engineer to support robotics solutions within pharmaceuticals and biotechnology markets in the Midlands and Southern England. The role focuses on customer interaction and service excellence. Candidates should have a technical background, strong problem-solving skills, and relevant experience. This position offers a competitive salary and various benefits, including training and development opportunities.

Benefits

Monthly On-Call Allowance

Company Pension Scheme

Performance Bonus

25 Days Annual Holiday

Private Healthcare

Qualifications

• Technical Degree or equivalent professional experience.
• Strong customer-facing skills.
• Experience with complex machinery in relevant industries.

Responsibilities

• Serve as the main Field Service Engineer for assigned regions.
• Perform remote support and diagnostics.
• Manage customer communications and service calls.

Skills

Technical background in electrical, mechanical, IT

Strong customer-centric mindset

Creative problem-solving skills

Experience with Microsoft 365 and SQL databases

Knowledge of Beckhoff Twin CAT, Elmo Studio

Education

Technical Degree, HNC, HND or equivalent experience

Tools

Remote Desktop Protocols

Job description

A leading engineering recruitment firm is seeking a Technical Service Engineer to support robotics solutions within pharmaceuticals and biotechnology markets in the Midlands and Southern England. The role focuses on customer interaction and service excellence. Candidates should have a technical background, strong problem-solving skills, and relevant experience. This position offers a competitive salary and various benefits, including training and development opportunities.