Regional Contract Manager

Insight Executive Group; Islington; On-site; GBP 60,000; Full time

Job summary

A leading FM service provider in the UK is seeking a Regional Contract Manager for their healthcare contracts in West London. The ideal candidate will have over 3 years of experience in the FM sector, managing multi-site portfolios. Strong stakeholder management skills and a degree in a relevant discipline are essential. This full-time position offers a starting salary of £60k with an ASAP start.

Qualifications

• 3+ years of experience in the FM sector managing multi-site portfolios.
• Understanding of contractual matters and ability to communicate clearly.

Responsibilities

• Maintain and improve operational service delivery standards.
• Collaborate with Technical Manager to deliver PPM and Reactive tasks.
• Act as subject matter expert on contractual interpretation.

Skills

Stakeholder management

Operational service delivery

Contractual interpretation

Education

Degree in a relevant construction or mechanical discipline

Job description

Overview

Insight Executive Group are delighted to be working in partnership with a national FM service provider who are looking for a Regional Contract Manager to support on their PFI/LIFT healthcare contracts. This is a full time permanent position based in West London with a starting salary of £60k and an ASAP start.

Responsibilities

• Maintaining and improving our operational service delivery standards across PFI contracts.
• Working collaboratively with the Technical Manager to deliver PPM and Reactive tasks at 100% within the relevant KPI, and with relevant project teams to protect the business against financial and reputational breaches through rigorous management of payment mechanisms and mitigation against unavailability.
• Supporting effective operational delivery, acting as the subject matter expert on contractual interpretation and deliverables, ensuring delivery to all contractual requirements, its associated schedules, and the Partnering Agreement.
• Developing and executing plans to deliver objectives, KPIs, Continuous Improvement Indicators and any other indicators as required to ensure optimal service delivery and customer satisfaction.

Requirements / Qualifications

• Strong relationships with stakeholders, acting as the client liaison and interface between provider and client.
• 3 years+ proven experience operating in the FM sector with a demonstrable track record of directly managing multi-site portfolios within a large and complex estate, within a healthcare or similar PPP/PFI environment.
• A complex understanding of contractual matters, including interpreting contract clauses and obligations along with their effective and clear communication to others.
• Degree-level education in a relevant construction or mechanical discipline and hold or be working towards a professional membership (such as IWFM or similar).
• Completion of IOSH or NEBOSH training preferable.

If you match the above criteria and are interested in the role, please send your CV through for a discussion about the role — many thanks.