Regional Colleague Support Host

BaxterStorey; Bolton; Hybrid; GBP 30,000; Full time

Job summary

A leading service management company in the UK seeks a Regional Client Support Host responsible for supporting client services at various offices. The ideal candidate should have experience in customer service or facilities management and possess excellent time management skills. Regular travel to the sites is required. Benefits include excellent holiday allowance, pension contributions, and access to various discounts and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Discounts and benefits platform

Training and development opportunities

Qualifications

• Previous experience in a customer service or facilities role essential.
• Comfortable with regular travel to sites.
• Impeccable time management skills.

Responsibilities

• Responsible for client services at a cluster of regional offices.
• Support the day-to-day needs of clients in their offices.
• Work directly with the Workplace Services Team.

Skills

Customer service experience

Facilities management knowledge

Time management skills

Proactive attitude

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Following an expansion to our highly successful regional services, several opportunities to join our friendly team have become available.

This Regional Client Support Host will be responsible for the client services at a small cluster of regional offices.

You will be the go-to person for supporting the day-to-day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team, exposed to many aspects of facilities management.

Hours : 40 Hours

Salary : £29,350

Qualifications

Previous experience in a customer service or facilities role essential.

You will be required to attend each site 1-2 times per week, therefore the successful candidate must be comfortable with regular travel and have impeccable time management skills. You will be proactive with a can-do attitude, confident to prioritise your workload independently.

Travel costs are covered for this role.

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24‑hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.