Regional Administration Manager - Epsom

Levy; Epsom; On-site; GBP 38,000; Full time

Job summary

A leading hospitality group is seeking a Regional Administration Manager to oversee operations at Epsom Downs Racecourse. This full-time role includes managing administrative functions, improving operational efficiency, and ensuring high service standards. Candidates should demonstrate strong team management, communication skills, and administrative experience. The position offers a competitive salary of £38,000, excellent benefits such as healthcare, family support, and 23 days of annual leave. Join us to create unforgettable guest experiences.

Benefits

Comprehensive healthcare benefits

23 days' annual leave plus bank holidays

Life assurance

Enhanced family leave

Discounts on health and fitness memberships

Qualifications

• Proven experience of managing efficient teams of administrators in a similar environment.
• Good verbal communication skills to liaise with visitors.
• Previous experience in administrative roles required.
• Excellent working knowledge of Word, Excel, and PowerPoint.
• Integrity and ability to maintain high confidentiality.
• High standard of literacy skills necessary.
• Proven track record in planning, organization, and time management.
• Excellent telephone manner is essential.
• Ability to work as a team is crucial.
• Can do attitude required.
• Experience in leading a small team of people is preferred.
• Basic financial acumen is beneficial.
• Self-motivated and adaptable to change.

Responsibilities

• Oversee administrative operations across the region.
• Maintain accurate records and manage correspondence.
• Produce reports and ensure compliance with policies.
• Identify opportunities for process improvement.
• Foster a collaborative work environment.

Skills

Team management

Verbal communication

Administrative experience

Proficiency in Word, Excel, and PowerPoint

Confidentiality

Literacy skills

Planning and organization

Telephone manner

Team collaboration

Financial acumen

Self-motivation

Job description

Overview

Regional Administration Manager - Epsom

Regional Administration Manager - Epsom Downs Racecourse | Full-Time / Permanent

38,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for a dedicated Regional Administration Manager to join the team at Epsom Downs Racecourse as part of Jockey Club Catering, a partnership between the leading commercial group in British horse racing - The Jockey Club, and Compass Group UK & Ireland.

As Regional Administration Manager you will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high levels of customer satisfaction.

About Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world\'s most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Role

Regional Administration Manager - The Role

You will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports, and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency, and service enhancement, supporting continuous improvement and innovation. With a hands-on, can-do attitude, they will foster a collaborative work environment, promote company values, and ensure consistent excellence in administrative support.

What we\'re looking for

• Proven experience of managing efficient teams of administrators in a similar environment
• Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area
• Previous experience in administrative roles
• Excellent working knowledge of Word, Excel and PowerPoint
• Integrity and the ability to maintain a high level of confidentiality
• High standard of literacy skills
• Proven track record in planning, organisation and time management
• Excellent telephone manner
• Ability to work as a team
• Can Do attitude
• Experience of leading and managing a small team of people
• Basic financial acumen
• Self motivated and ability to adapt to a changing environment

What you\'ll get in return

• Competitive salary with bonus and full company benefits
• 23 days\' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing : Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support : 24 / 7 Employee Assistance Programme
• Family benefits :
• 2 days? additional leave after returning from maternity leave
• Day off for your baby?s first birthday
• Enhanced family leave
• Perks & discounts :
• Shopping, entertainment, and travel discounts
• 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing :
• Pension scheme
• Life Assurance
• Preferred rates on salary finance products
• Development opportunities :
• Professional subscriptions
• Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world\'s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences - and shape the future of hospitality.