Recruitment Pool : EOC Clinical Advisor (Validator)

East of England Ambulance Service; Bedford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A regional ambulance service in Bedford is seeking Clinical Advisors for the Emergency Operations Centres. Ideal candidates must be registered nurses or paramedics with at least 2 years of clinical experience. Responsibilities include intercepting lower acuity 999 calls and providing advice to ensure safe patient care pathways. The role requires a commitment of at least 18.75 hours weekly, with an initial full-time training period of three weeks. Strong I.T skills and the ability to handle distressful situations are essential for applicants.

Qualifications

• Must hold an NMC nursing registration or HCPC registered paramedic.
• 2 years of post-registration experience in a clinical environment.
• Able to handle distress and deal effectively with highly distressed callers.

Responsibilities

• Intercept lower acuity 999 calls providing advice.
• Arrange safe care pathways for patients.
• Reduce 999 ambulance demand and A&E admissions.

Skills

Nursing registration with NMC

Paramedic registration with HCPC

Experience in A&E, Medical or Primary Care settings

Telephone triage experience

I.T and telephony dexterity

Critical analysis skills

Education

Clinical qualification

Job description

EEAST is a great place to work

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!

Hear why our employees think it is such a great place to work:

• Great employee benefits
• Our equality networks
• Our vision & values

Before you apply, please visit our how to apply page for full guidance:

#Careerforlife

Job overview

The Trust is looking to build a talent pool of appointable Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich as and when vacancies become available.

We are looking for Paramedics and Nurses (Nurses must have adult nursing qualifications)

We are looking for full or part time permanent staff ideally to work on our core Rotas. We require a minimum of 18.75hrs per week.

There is an initial training period, of approx 3 weeks which will need to be completed on a full-time basis.

Clinicians must be able to work at either our Norwich or Chelmsford Control Rooms. We cannot currently support agile or remote working for this role.

Following application if successful your application will be held for 6 months. As and when a vacancy becomes available you will be contacted and offered a position - Start dates will need to be agreed ASAP. If no vacancy becomes available within 6 months you would need to re-apply.

Candidates who have applied within the last six months and were not successful should not reapply for this position.

Main duties of the job

This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.

Working for our organisation

You’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (attached)

Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For EEAST internal Candidates looking to join the Clinical Assessment Service - a £2500 incentive payment may apply please see FAQ Document for details.

Person specification

Essential criteria

• Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
• Experience in the field of A&E, Medical or Primary Care setting.
• Previous experience of face to face or telephone triage.
• Able to handle distress.

Essential criteria

• Able to deal effectively with highly distressed callers.

Personal Skills

Essential criteria

• High level of I.T and telephony dexterity.

Personal Aptitude

Essential criteria

• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
• Experience of audit, evaluation and Clinical Governance.

Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.

References and Employment History : All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current / previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.