Recovery Worker - covering West Cornwall (Ref:0046ZB)

We Are With You; Penzance; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dedicated support organization in Penzance is seeking a Recovery Worker to provide high-quality care for clients facing substance misuse challenges. Responsibilities include creating individualized treatment plans and collaborating with various services. Applicants should have ONC/NVQ level 3 or show willingness to achieve within one year. The role offers a starting salary of £25,000, rising to £30,000 with benefits including 28 days leave and flexible working options.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday

Flexible working opportunities

Refer a Friend scheme – £500 bonus

Qualifications

• Experience in health, social care, or criminal justice.
• Success working with people experiencing substance misuse.
• Valid driving license and access to a vehicle.

Responsibilities

• Provide high-quality recovery care to clients.
• Create and implement individual treatment plans.
• Collaborate with various service providers.

Skills

Relationship-building skills

Communication skills

Resilience under pressure

IT competency

Team-working skills

Education

ONC/NVQ level 3

Job description

Recovery Worker - covering West Cornwall (Ref:0046ZB)

All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note that the end date is 15th January 2026, though we may close earlier if we receive a high volume of applications.

About the Role

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions and passions. You will work with them to create the best treatment plan for their needs, guiding them on their path to recovery. This is a frontline role at WithYou, where you will provide continuity of care through partnership working, care coordination, key responsibilities and intervention delivery. You will manage an active caseload, connect quickly with clients and ensure they are treated with respect and dignity.

One of the vacancies is a duty worker at our Penzance office, responsible for answering phone calls in a busy duty office and responding to clients who utilise our drop‑in service.

Responsibilities

• Provide high‑quality recovery care to a diverse client group.
• Identify client goals, aspirations and passions.
• Create and implement individualised treatment plans.
• Maintain an active caseload and manage time effectively.
• Collaborate with outreach, hospital, clinical, criminal justice and residential rehabilitation services.
• Respond to drop‑in service clients and telephone enquiries.
• Work occasional Saturdays and support other WithYou locations when required.

Essential Skills and Experience

• Attained ONC/NVQ level 3 or willing to achieve within 12 months.
• Demonstrable experience in health, social care, criminal justice or another specialist setting.
• Successful track record of working with people who have experienced substance misuse issues.
• Valid driving licence and access to a vehicle for business use.
• Strong relationship‑building skills with clients and colleagues.
• Team‑working skills, supporting others when needed.
• Resilience under pressure and ability to prioritise tasks.
• Excellent written and oral communication skills.
• IT competency.
• Flexibility with working hours and occasional Saturdays.
• Positive and engaging approach to clients and stakeholders.

Person Specification

• Compassionate and motivated with an exceptional ability to build meaningful relationships.
• Demonstrated experience in health or social care settings with a focus on substance misuse.
• Strong organisational and communication skills.
• Commitment to high‑quality service delivery and continuous improvement.

Salary and Benefits

• Starting salary of £25,000 per annum, rising annually to £30,000 in line with our pay progression salary bands.
• 28 days annual leave, plus bank holidays.
• Extra day off for your birthday or a special occasion of your choice.
• Enhanced maternity, paternity and adoption leave.
• 2 days paid volunteer leave per year.
• Auto‑enrolment into the We Are With You pension scheme.
• Access to a Blue Light Card for savings on high‑street and online brands.
• Flexible working opportunities and access to a range of wellbeing services.
• Refer a Friend scheme – £500 bonus for successful referrals after probation.

About Us

WithYou provides free and confidential support to over 100,000 people every year who experience challenges with drugs, alcohol and mental health across England and Scotland. Our team is dedicated to helping people progress, connect and achieve long‑term well‑being.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to verify any previous criminal convictions.