RECEPTIONIST (Maternity Cover)
DEPARTMENT: Facilities & Office
REPORTING TO: Facilities & Office Manager
ROLE PURPOSE: The Receptionist & Office Administrator is responsible for welcoming visitors to Head Office, as well as being the first point of contact on phone lines. The Receptionist & Office Administrator will also provide administrative support to the Office Manager and Board of Directors.
Role Responsibilities
- Welcome visitors to the office premises and connect them with the appropriate member of staff.
- Ensure all visitors to site are logged and have complied with reverse parking instructions.
- Answer phone calls to the main line in a timely manner, and direct calls to the correct offices.
- Where possible, screen calls to reduce nuisance calls and sales calls.
- Receive all post and parcel deliveries and distribute to the correct offices, including sending items via the internal mail system.
- Manage the conference room booking system and prepare rooms for client meetings.
- Ensure the stationary supply cupboard is clean and well-stocked.
- Order stationary supplies and generate purchase order numbers to ensure traceability.
- Ensure that the coffee and tea station is stocked with supplies, re-ordering as required.
- Co‑ordinating PPE for employees working on sites, collating size information and sending items in the internal mail.
- Ensure that the PPE supply room is stocked with supplies in a range of sizes, re‑ordering as required.
- Supporting the Board with administrative duties as and when required, e.g. minutes, photocopying, etc.
- Supporting the Office Manager with various tasks as related to logistics and company fleet vehicles, including but not limited to:
- Issuing toll tags to employees
- Scheduling vehicle servicing appointments
- Ensuring weekly vehicle inspections are carried out
- Reports
- Supporting with events and office team building days as and when required.
- Any other duties as may be assigned.
Knowledge, Skills & Experience Required
- A minimum of two years’ experience in a similar role.
- Proficient with MS Office Applications.
- Good organisational skills and time management.
- Excellent telephone manner, friendly and confident in a customer facing role.