Receptionist (Maternity Cover)

Biffa Ltd; Aylesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A waste management company in Aylesbury seeks a Receptionist on a fixed-term maternity cover contract. Responsibilities include front-of-house activities, managing bookings, and supporting the Facilities Management team with admin tasks. Ideal candidates will have GCSEs in English and Maths, along with experience in customer service and a strong proficiency in Microsoft Office. This role operates Monday to Friday from 09:30 to 17:30.

Qualifications

• Strong computer literacy and proficiency in Microsoft Office and SharePoint.
• Background in customer service, data entry, and front-facing roles.
• Understanding of Health & Safety regulations.

Responsibilities

• Support Facilities Management with reception and building-related admin tasks.
• Provide general admin help to all teams.
• Communicate with landlords and other tenants.

Skills

Excellent communication

Organisational skills

Problem-solving skills

Education

GCSEs in English and Maths

Tools

Microsoft Office

SharePoint

Job description

Overview

Receptionist - Fixed Term Contract (Maternity Cover) | Monday to Friday | Shift Time: 09:30 - 17:30

The Receptionist will be responsible for front-of-house reception and administrative duties in line with Biffa's standards, while also overseeing facilities management of the operational building. Key tasks include greeting visitors, managing bookings and calls, handling mail and couriers, maintaining a tidy reception area, and coordinating staff during emergencies.

Responsibilities

• Support the Facilities Management (FM) team with reception and building-related admin tasks.
• Provide general admin help to all teams.
• Help the Facilities Coordinator with various tasks as needed.
• Work with other Biffa departments and share updates on FM activities.
• Use and understand building security systems and OneDrive.
• Communicate with landlords and other tenants in the building.
• Create and manage reports related to timekeeping, finance, and admin.
• Keep track of kitchen and cleaning supply stock.
• Help ensure health and safety standards are followed in the building.

Essential Requirements

• Qualifications & IT Skills: GCSEs (or equivalent) in English and Maths, with strong computer literacy and proficiency in Microsoft Office and SharePoint.
• Experience: Background in customer service, data entry, and working in a front-facing role.
• Knowledge: Understanding of Health & Safety regulations and experience using internal systems or databases.
• Skills & Attributes: Excellent communication, strong organisational and problem-solving skills, and ability to manage workload independently.

About Biffa

Biffa - we're changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.