Receptionist / Bartender - MOXY Birmingham NEC

Hotel Co 51; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prominent hotel organization in Birmingham is looking for a friendly and passionate Crew Member to join their team. In this role as a Receptionist/Bartender, you will provide top-quality customer service, work flexible shifts, and engage with guests as the first point of contact. This position offers a competitive salary and various benefits including training opportunities and discounted hotel stays.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty-eight holidays

Qualifications

• Experience within the service industry.
• Good knowledge of hotel facilities and services.
• Knowledge of Food Safety & Licensing laws.

Responsibilities

• Deliver top quality customer service.
• Be the first point of contact for guests.
• Attend to general guest requests.

Skills

Customer service skills

Teamwork

Flexibility to work night shifts

Tools

Opera

Micros

Job description

Receptionist / Bartender (Crew Member) - MOXY Birmingham NEC

This position is based on a casual contract.

Gross Salary: £13.13 per hour

We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy.

As Crew Member you’ll be on the front line, delivering a first-class service.

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.

What We Will Offer You

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

Your Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services we offer
• Dealing with general guest requests
• Available to work when the team and customer needs you
• You are flexible with working nights shifts

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

*a personality assessment can be part of the recruitment process*