Receptionist / Administrator

Hampton Academies Trust; Cambridgeshire and Peterborough; On-site; GBP 20,000 - 21,000; Full time

Job summary

A local educational trust in Cambridgeshire seeks a Receptionist / Administrator to manage reception and provide vital administrative support. The role involves welcoming visitors, handling communications, and assisting with various tasks in a dynamic school environment. Ideal candidates will have prior administrative experience, excellent communication skills, and a 'can-do' attitude. This full-time position offers a competitive salary range from £20,084 to £20,722, based on experience.

Qualifications

• Experience as a receptionist or administrator, preferably in a school setting.
• Organized and adaptable, with strong prioritization skills.
• Willingness to undertake First Aid training if not already qualified.

Responsibilities

• Welcoming visitors and managing the school's main reception.
• Operating the switchboard and directing calls.
• Providing general administrative support including email management.

Skills

Excellent communication skills

ICT proficiency (Word, Excel)

Strong organizational skills

Team player

Confident interpersonal skills

Tools

Bromcom

Outlook

Job description

This is a varied and rewarding role where you will be the welcoming face of the school, providing a professional reception service and supporting the wider administration team. You will play a key part in ensuring the smooth day-to-day running of the school office, helping staff, students, and visitors alike. As Receptionist / Administrator, you will manage front of house duties, operate the switchboard, and carry out a range of administrative tasks including reprographics, email inbox management, and first aid support. You will need excellent communication and ICT skills, a proactive approach, and the ability to work flexibly as part of a close-knit team.

Responsibilities

• Welcoming visitors and managing the school's main reception.
• Operating the switchboard, directing incoming calls and enquiries to the appropriate department or staff member, while ensuring effective gatekeeping and professional communication.
• Providing general administrative support including email inbox management, post distribution, and document updates.
• Supporting reprographics and resource production for all departments.
• Using systems such as Word, Excel, Outlook, and the school's MIS system - Bromcom.
• Maintaining signing-in records, and daily fire drill lists.
• Assisting with school visit payments and distributing letters via Bromcom.
• Preparing refreshments for meetings and events.
• Supporting first aid provision and maintaining accurate records.
• Covering for other team members when needed.

Qualifications

• Experienced in receptionist or administrative work, ideally in a school setting.
• Skilled in ICT, especially Word and Excel.
• Organised, adaptable, and able to manage a varied workload in a busy environment. Strong prioritisation skills are essential to succeed in this role.
• A confident communicator with strong interpersonal skills.
• A team player with a positive, "can-do" attitude.
• A qualified First Aider or willing to undertake training.
• Committed to safeguarding and confidentiality.

Hours and Salary

• 35 hours per week, term time plus 5 days (including 3 staff training days).
• Monday to Friday, 8.00am to 3.45pm, with a 45-minute unpaid lunch break. (Grade 4)
• Full-time salary (52 weeks / 37 hours) From: £24,795 to £25,583.
• Actual salary (195 days / 35 hours) From: £20,084 to £20,722.