Receptionist/Admin Clerk - GACU and IBD Nurse Led Service

NHS; Newport; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a Receptionist/Admin Clerk for the Gastroenterology Ambulatory Unit. The role includes providing clerical support, managing appointments, and reception duties. Ideal candidates will possess good general education and be computer literate. Previous medical records experience and Welsh language skills are desirable. The position offers an opportunity to be part of a caring and multi-award winning team with a commitment to quality and professional development.

Benefits

Flexible working

Paid mandatory training

Occupational health support

Qualifications

• Good General Education required.
• Proficient in software packages including Word and Excel.
• Understanding of routine work procedures needed.

Responsibilities

• Provide quality Clerical Officer Support to the Team and its Patients.
• Book all appointments correctly and efficiently.
• Provide reception cover for the service.

Skills

Ability to work and problem solve under pressure

Willingness to work under direction

Commitment to high quality standards

Flexible to the needs of the service

Accurate/Methodical in work

Welsh Language Skills (desirable levels 1 to 5)

Education

Good General Education

Computer Literate

Standard Keyboard Skills

Previous Medical Records experience or knowledge of PAS

Tools

Microsoft Word

Microsoft Excel

Job description

Receptionist/Admin Clerk - GACU and IBD Nurse Led Service

To provide a quality clerical service to the Gastroenterology Ambulatory Unit (GACU) and Irritable Bowel Disease (IBD) Nurse Led Service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To provide quality Clerical Officer Support to the Team and its Patients. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with the Health Board Policies and Procedures and all documentation is updated in line with the service requirements and standards.

To provide reception cover for the service. Answering Telephone calls in an efficient and courteous manner ensuring a high level of professionalism is maintained.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Person Specification

Qualifications

• Good General Education
• Computer Literate
• Standard Keyboard Skills
• Understanding of a range of routine work procedures which would require a combination of on-the-job training and a period of induction
• Previous Medical Records experience or knowledge of the hospital patient administration system (PAS)
• Proficient in software packages including Word and Excel
• Welsh Language skills understanding, speaking, reading and writing in welsh

Skills

• Ability to work and problem solve under pressure whilst achieving targets
• Willingness to work under direction but also a self-starter
• Demonstrate a commitment to achieving high quality standards of work
• Flexible to the needs of the service, energic and determined
• Accurate/Methodical in all aspects of work
• Welsh Language Skills are desirable levels 1 to 5 in understanding ,speaking, reading and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.