Receptionist (9-month FTC)

Medical Research Network; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Clinical Trial Support Organization in Milton Keynes seeks a Receptionist for a 9-month fixed-term contract. The role involves welcoming visitors, managing calls, and providing office support. Ideal candidates will have strong organizational and communication skills, with a preference for prior reception or customer service experience. Enjoy competitive benefits and a supportive workplace culture.

Benefits

Generous paid leave including birthday off

Medical and life insurance cover

Pension/401k scheme

Bonus scheme

Qualifications

• Ability to manage relationships with colleagues, customers, and suppliers.
• High proficiency in IT, particularly Microsoft Office and Outlook.
• Strong written and spoken communication skills.

Responsibilities

• Welcoming visitors and ensuring sign-in/out procedures.
• Operating the switchboard and managing calls.
• Replenishing office supplies and managing deliveries.

Skills

Organizational skills

Excellent communication

Problem-solving

IT proficiency (Microsoft Office)

Job description

About The Job

Are you a professional and welcoming individual, who enjoys helping and supporting team members? Do you enjoy meeting and advising new visitors? If yes, then MRN could be the one for you!

About MRN

Founded in 2006, MRN is an innovative, market-leading Clinical Trial Support Organization in the field of international community focused clinical trial delivery. From inception we have delivered novel solutions using our specialized expertise and creative approaches. We support Drug Developers, Health Organizations and Investigators to accelerate the drug development process. MRN have gone from strength to strength as a business, team and a leading provider within the Decentralized Clinical Trials market and we are now looking forward to continuing our success into 2025!

About The Role

We are now looking for a talented Receptionist to join our team on a 9 month Fixed-Term contract.

The Receptionist role is to provide a professional and welcoming reception service and facilities support for the Milton Keynes office. This role is for 22.5 hours per week, Tuesday – Thursday 8.30am – 5.00pm.

The Receptionist Will Be Responsible For

• Welcoming all visitors and employees professionally, ensuring all visitors sign in/out and receive emergency procedure briefings.
• Operating the switchboard, transferring calls, and taking messages as needed.
• Managing deliveries: signing for items and notifying recipients.
• Controlling access to the car park and building.
• Monitor and replenish kitchen and office supplies and liaising with suppliers to adjust orders.
• Act as point of contact for external visitors, assisting with refreshments, room bookings and set up.
• Sourcing contractors/suppliers and liaising with contractors for onsite maintenance (in person, phone, email).
• Performing daily office walk-throughs to update the maintenance schedule (e.g. leaks, broken toilets, HVAC issues).
• Maintaining and updating office floor plans and desk allocations.

Skills, Experience, And Qualifications

We are looking for a talented individual who can prioritise workload effectively and displays excellent organisational skills, including problem solving. A helpful nature is an important part of this role and the ability to work independently and proactively.

Essential

• Evidence of ability to manage relationships both internally and externally and at all levels, e.g. with colleagues, customers, contractors, suppliers etc.
• High level of proficiency with IT, using Microsoft Office applications and Outlook for organisation and prioritising workloads.
• Excellent communication skills, both written and spoken.

Desirable

• Prior Reception Or Customer Service Experience Preferred

Why Join Us

At MRN we offer a number of benefits designed to promote your work-life balance and make your time at MRN enjoyable and rewarding. We encourage all our employees to be ambitious, and offer great training, mentoring and career development opportunities.

Our Core Benefits Include

• Generous paid leave (including an additional day off for your birthday)
• Medical and life insurance cover
• Pension/401k scheme
• Bonus scheme

We also know how important health and wellbeing are and offer free independent 24/7 help and advice for work and home related challenges, as well as physical wellbeing support and online 24/7 access to healthcare professionals. MRN respects people’s different working preferences and the need for a healthy work-life balance and offers flexible working hours and remote working.

Next Steps

If this sounds like you and you’d like to learn more, we would love to hear from you. Please click ‘apply now’ or get in touch for more information.

Equal Opportunity

MRN is proud to be an equal opportunities employer. We are an equal opportunity employer who values diversity. Our aim is to promote a more inclusive and safer environment for everyone, which attracts all candidates and demonstrates our commitment to celebrate and promote diversity. If you require any adjustments for any part of the application process, or to perform the essential functions of a position, please get in touch.

Data Protection – Your Rights

Should you apply for a job opportunity at MRN, we inform you that it is our intention to retain the personal data provided by you for up to 2 years from the date it is received, at which point you will be asked to provide new consent. If you have any questions or concerns regarding our processes and how your personal data will be stored, please contact us for further reassurance.