Receptionist

Sanctuary Group; Lewisham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A progressive care provider in Lewisham is seeking a Receptionist to join their team. The role demands excellent people skills and strong IT experience, including Word, Excel, and Outlook. You will interact with residents, relatives, and visitors while managing administrative tasks. The organization values a caring, enthusiastic individual interested in delivering exceptional customer service. The role offers various training opportunities and a supportive working environment.

Benefits

Occupational sick pay

24/7 employee advice service

Wellbeing resources

Cycle to Work scheme

Additional compensation for overtime

Contributory pension plan

Life assurance

Parental leave schemes

20 days annual leave plus bank holidays

Complimentary meals during long shifts

Qualifications

• Positive and helpful approach is essential.
• Experience in a customer service setting required.
• Self-motivated individual interested in care.

Responsibilities

• Interact with relatives, residents, and visitors.
• Deliver exceptional customer service.
• Manage administrative tasks.

Skills

Excellent people skills

Strong IT experience

Administrative skills

Caring and enthusiastic

Tools

Word

Excel

Outlook

Job description

For this wide-ranging customer service and administrative role we're looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential. As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it's just as important to us that you're focused on delivering exceptional customer service and are a caring, enthusiastic and self‑motivated person, who is interested in working in a growing and progressive organisation.

We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Riverlee for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Riverlee is special and we're looking for special people to join us. Become a part of it and apply for this role. At the heart of our organisation are our incredible people and we're dedicated to making Sanctuary Care an amazing place to work. That's why we provide a package that includes support for: Your Mind and Body

• Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period)
• Confidential 24/7 employee advice service (Includes medical and legal advice)
• Wellbeing resources through our employee platforms including Aviva Digicare
• A greener commute with our Cycle to Work scheme

Your Financial Wellbeing

• Additional compensation for overtime
• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
• Exclusive discounts through our e-hub platform
• Securing your future with our contributory pension plan
• Life assurance
• Parental leave schemes (Adoption, Maternity, Paternity and Shared)

Your Job

• 20 days annual leave plus bank holidays (pro rata)
• Complimentary meals during long shifts
• Growth and development with us through comprehensive training and internal career opportunities