Reception - Team Member

Whitbread Plc; Belmont; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in Belmont is seeking a Reception - Team Member. As the friendly face of the hotel, you'll welcome guests and ensure a perfect stay. Full-time hours and a permanent contract with benefits including significant discounts and a company pension plan are offered. Join us and start your journey with a complimentary breakfast for two upon hiring.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in restaurants

Company pension scheme

Complimentary Premier Inn breakfast for 2

Qualifications

• Passion for customer service.
• Ability to check in guests warmly.

Responsibilities

• Welcome guests at the reception.
• Ensure rooms are ready and perfect.
• Provide excellent customer service.

Skills

Customer service skills

Friendly personality

Job description

Reception - Team Member

Job details

• Posting date: 13 November 2025
• Hours: Full time
• Closing date: 13 December 2025
• Location: Durham, County Durham, DH1 1GG
• Company: Whitbread
• Job type: Permanent
• Job reference: 121143-4492

Summary

Receptionist - Durham East Premier Inn. Come and be a Receptionist at Durham East Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

Job info

• PAY RATE: Up to £12.56 per hour
• CONTRACT TYPE: Permanent - we don't do zero hours contracts!
• HOURS: 22.5 hours per week
• LOCATION: Belmont Industrial Estate, Broomside Park, Durham, DH1 1HP

Why you'll love it here

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and save as you earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you'll do

Join our team at Durham East Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.