RCI - Manager, Hotel Operations

Royal Caribbean Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading cruise line company is seeking a Manager of Hotel Operations to maintain and improve product execution for their vessels. This role involves overseeing hotel operations across various areas, ensuring standards are met, and requires at least 3 years of management experience. The successful candidate will exhibit strong leadership skills and the ability to thrive in a fast-paced environment, paving the way towards higher positions within the hotel operations hierarchy.

Qualifications

• 3+ years operational experience managing a Front of House Divisional head position.
• Ability to work in a fast-paced, physically demanding environment.

Responsibilities

• Ensure concepts and standards for product execution are followed.
• Oversee operational execution across various shipboard areas.
• Manage the boarding and departure processes in turnaround ports.

Skills

Leadership

Business relationship building

Problem resolution

Proactivity

Job description

Job Description

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on / off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization.

The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset.

Qualifications

• SHIPBOARD Employment type.
• 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead.

Ability to speak additional langua...