RBDS Application Specialist - South Coast UK

Ecolab Deutschland GmbH; Portsmouth; Remote; GBP 28,000 - 40,000; Full time

Job summary

Ecolab is seeking a passionate RBDS Technician to join their team, where you will play a pivotal role in delivering infection prevention solutions. You will receive extensive training and have the opportunity to manage projects and a small team while traveling worldwide. The ideal candidate is enthusiastic with a background in engineering or science and possesses excellent customer service skills.

Qualifications

• Enthusiasm and initiative with a service-driven mentality.
• Ability to work independently and manage a team.
• Good written and arithmetic skills for compliance.

Responsibilities

• Develop an understanding of RBDS methods for support.
• Manage a small team of apprentice employees.
• Conduct worldwide travel for service delivery.

Skills

Customer service

Project management

Technical ability

Attention to detail

Education

BSc in Engineering or Science

Job description

About Ecolab Healthcare:

Discover the combined impact of cutting-edge technology, real-time information, personally delivered service and best-practice training. Ecolab Healthcare delivers infection prevention solutions to ensure healthy environments for patients and healthcare providers. We provide solutions from hand and skin hygiene to patient and operating room environmental hygiene, leading to improved outcomes, operating efficiencies and increased patient satisfaction.

Ecolab - Bioquell’s Rapid Bio-Decontamination Service (“RBDS”) – A service operated by highly trained engineers giving customers the ability to decontaminate any room or building. Originally focused in the pharmaceutical market, this technology is now used in biotechnology, biomedical, bio-defence, military and, of course, healthcare where it is used to eradicate “superbugs” from hospitals. With the emergence of new hospital bugs and changes in European legislation on decontamination products, RBDS is expanding to cope with demand and ensure the continuation of excellent customer service.

Joining the team as an RBDS Technician you will be given full and extensive training on all aspects of our equipment and service ensuring that you are capable of delivering the decontamination service to our high standards (both of safety and customer service). Upon completion of the training period, you will become part of a team working under the RBDS Service Manager performing large RBDS deployments; after an extended shadowing period, you will take control of project planning, management, and service delivery.

What you will do:

• Develop a keen understanding of RBDS methods in order to provide support to both front line and back office processes.
• Will be expected to take a leading role in the management of a small team of apprentice level employees.
• With global demand for our services growing, will also enjoy worldwide travel (sometimes with limited notice!)
• Develop close working relationships with Bioquell’s international subsidiaries and distributors.

What you will need:

• Enthusiasm, energy, and initiative with a service-driven mentality.
• A flexible approach to working in a customer-focused service business.
• Accuracy and attention to detail.
• Excellent customer service and communication skills.
• Good written and arithmetic skills to comply with audits and GMP standards.
• Understanding of GMP/GLP standards.
• Ability and confidence to work alone on a customer site without supervision and as part of a multi-disciplined team.
• BSc or equivalent in Engineering/Science with ‘hands-on’ technical ability.
• Project management or leadership experience preferred.
• Full UK driving licence essential.
• Passport essential.

Nice to have:

• A passionate belief in exemplary customer service.
• An energetic and positive team player.
• Independent and self-reliant.
• Ability to perform under pressure.
• Extremely personable, outgoing and resilient.
• Exceptional at building and maintaining relationships.

Location:

Based in the UK South Coast (Southampton, Portsmouth, Worthing).

This is a remote role primarily involving substantial travel (worldwide) and multiple nights away from home.

Work hours:

40 hours per week (Mon – Friday. Candidate will be required to be on call every other weekend with lieu time accrued should they be called onto work.

Vaccination:

Candidates are required to be vaccinated against a number of specific micro-organisms.

Personal Protection:

Personal protection equipment (PPE) may be worn on customer sites. Full training will be given.

Additional Details

• Applicants must be prepared to travel frequently, mainly within the UK, but also internationally as necessary.
• Security clearance may be required for certain clients.
• Candidates will be CRB checked.

If you are excited about this opportunity, don’t be put off by all the experiences and qualifications in our job descriptions, we encourage you to apply anyways. You never know you could be just the right candidate for this position or for other roles.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.