Rainbow Mind Marketing and Operations Coordinator

Mind in the City, Hackney and Waltham Forest; London; Hybrid; GBP 29,000; Full time

Job summary

A mental health service provider in London is seeking a Marketing and Operations Coordinator to support the operations and delivery of LGBTQIA services. The role involves ensuring smooth service running and building the organization's voice. Applicants should have strong communication skills and a commitment to supporting marginalised communities. This full-time position offers an annual salary of £28,949.23 and a hybrid working environment.

Benefits

Flexible working hours

Supportive work environment

Training and development opportunities

Qualifications

• Motivated individual with great communication skills required.
• Experience in marketing or operations is advantageous.
• Commitment to LGBTQIA+ services is essential.

Responsibilities

• Support the delivery of Rainbow Mind services.
• Help ensure services run smoothly and efficiently.
• Contribute to building Rainbow Mind's impact.

Skills

Communication skills

Creative problem solving

Job description

Overview

Job title: Rainbow Mind Marketing and Operations Coordinator

Responsible to: Rainbow Mind Operations & Services Manager

Salary: Starting salary is £28,949.23 per year (Full-time equivalent), (SC4-SP21) including inner London weighting, which equates to £11,579.69 per annum at 15 hours per week.

Hours: 15 hours per week

Contract type: Fixed term one year

Location: Rainbow Mind and hybrid

Benefits: See supporting documents for information on benefits.

We are looking for a motivated individual to join Rainbow Mind as Marketing and Operations Coordinator. This is an exciting opportunity for someone with great communication skills and a creative flair for problem solving to join a small team in delivering vital LGBTQIA services and programmes in London and nationally. You will be responsible for supporting the Operations and Services Manager and Director in the delivery of many of RM’s services and operations. The role will directly support the everyday running of the Rainbow Mind Programme and help ensure services run smoothly and efficiently. You will have the opportunity to help build and maintain Rainbow Mind’s growing voice and impact alongside the team.

About Rainbow Mind

We are a part of Mind in the City, Hackney and Waltham Forest (Mind CHWF) and Mind in Salford (MiS). We are an LGBTQIA+ led service delivering community specific mental health interventions across City, Hackney, Waltham Forest, Salford and nationwide. Our services are led, designed, and delivered by LGBTQIA+ people.

Our Vision

To create a society where LGBTQIA+ people have access to culturally relevant mental health services and where all parts of their identity are welcome.

Our Mission

LGBTQIA+ Mental Health and Emotional Wellbeing: To deliver inclusive and caring services, and to become a recognised and trusted provider for LGBTQIA+ people. Amplifying Voices of lived experience to challenge societal perceptions on LGBTQIA+ mental health, and to create services where the impact of intersectionality, race, gender, sexuality, class and disability are better understood. Innovation, Training and Policy: Working and co-creating with other organisations and workplaces to share best practice and innovation, develop policy and increase the reach of LGBTQ+ services.

DBS clearance at Enhanced (without Barring) is required for this role.

About Mind in the City, Hackney and Waltham Forest

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair: We strive for equity- no-one’s needs should go unmet.

Brave: We walk with people, offering help by doing what works – proven or new

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.

Shortlisted candidates will be provided with some questions to help them prepare for the interview.

How to apply

Please see the document section below for the application pack.

To be considered for this post, we need to receive the following:

• Completed application form; and
• A copy of your latest CV.

Please note that if we do not receive the two documents listed above then we can’t consider you for the role.

Once you have completed the application form, please click here and upload it along with your latest CV.

The closing date is by Friday 17 th October 2025 at 5pm, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.